How can IBM help improve your process and operations?
IBM services experts have solid technical knowledge, industry skills and delivery experience gained from thousands of engagements worldwide. Use IBM’s expertise and time-tested methods through its portfolio of service offerings below.
Collaboration services address business needs across several key categories
Managed and hosting services
Cloud email services
IBM Domino Applications on Cloud
This subscription service offers a solution hosted by IBM for IBM® Domino® apps over IBM Cloud. The service offers a structured and planned migration process, avoiding business disruptions.
IBM webmail for internet service providers and resellers (WISPR) is an entry-level email platform designed to be utilized by telco’s and large Communications Service Providers (CSP’s) to allow them to enter the cloud and software as a service (SaaS) market and generate new revenue streams. IBM provides service providers both IBM Cloud and on-premises installable package for WISPR and charges a nominal monthly subscription fee based on the number of production mailboxes provisioned. This subscription fee provides entitlement to leverage the platform, updates, enhancements and Level 3 support.
WISPR is a born-in-the-cloud email platform that’s designed to handle enterprise workloads. WISPR offers flexible deployment models on-premises, as well as in the cloud. Enterprises can access the service for a nominal monthly fee based on the number of production mailboxes provisioned. This subscription fee provides entitlement to leverage the platform, updates, enhancements and support.
IBM Cloud Email Statistics is a SaaS offering, providing customers with a variety of data insights on the long-term use of their IBM Cloud email services, including IBM Verse® and Smart Cloud Notes (SCN), through an intuitive, graphical dashboard.
Tailored programs and regular on-site meetings and reviews
Improved operational stability
Reduced burden on in-house team
Minimal business impact of problems
Connections, Domino, Sametime, Verse (On Prem)
A publicly traded, diversified energy company chose the IBM Essentials management program to manage and maintain its HR system based on Domino. As part of the four-year engagement, IBM Collaboration Services monitors and manages the HR system in a private cloud environment, providing Level 2 and Level 3 support.
A major manufacturer in Europe chose social business apps from IBM Collaboration Services to improve the adoption of IBM Connections software. The apps help extend Connections to easily on-board new users, as well as improve collaboration with external users.
A major life sciences organization in Europe that wanted to improve its speed of innovation chose to implement Expertise Locator, a social business app from IBM Collaboration Services. The app makes finding and collaborating with experts in the organization easy. IBM Expertise Locator extends the capabilities of Connections to manage expertise.
A publicly listed independent provider of claims management solutions for insurance companies wanted a highly reliable email service when responding to catastrophic events, such as Hurricane Harvey and Hurricane Irma. It chose to equip its 800 plus US field personnel with IBM WISPR. WISPR offers a simple, cost-effective platform to quickly provision hundreds of mailboxes, allowing customers to mobilize internal employees and contractors to swiftly respond to natural disaster events.