Overview
Watson Natural Language Understanding
IBM Watson® Natural Language Understanding uses deep learning to extract meaning and metadata from unstructured text data. Get underneath your data using text analytics to extract categories, classification, entities, keywords, sentiment, emotion, relations, and syntax.

Now available as AI for IBM partners
IBM Watson Natural Language Understanding is now available in IBM Watson NLP Library, a containerized solution designed for IBM partners to embed into new or enhanced applications.
Benefits
Cost savings
6.1
USD 6.13 million in benefits over three years¹
ROI
383%
383% ROI over three years²
Save time
50%
50% reduction in time spent on information-gathering tasks³
Revenue
5%
5% annual increase in revenue⁴
Features
Domain customization
Train Watson to understand the language of your business and extract customized insights with Watson Knowledge Studio.
Text analytics
Surface real-time actionable insights to provides your employees with the tools they need to pull meta-data and patterns from massive troves of data.
Deploy anywhere
Deploy Watson Natural Language Understanding behind your firewall or on any cloud.
Client stories
Mushi Lab

Mushi Lab
Mushi Lab created Clearscope to analyze high-performing content and identify actionable recommendations, resulting in 15% month-over-month revenue growth.
Global-Regulation

Global-Regulation
Global-Regulation built a comprehensive world law search engine, which indexes, processes, and translates nearly 2 million laws from 100 countries.
Oovvuu

Oovvuu
Oovvuu approached IBM to scale and optimize its content matching technology, to extract the metadata on articles and provide contextually relevant videos to each news article using Watson Natural Language Understanding and Watson Discovery products.
Accrete.AI

Accrete.AI
Accrete.AI used Watson Natural Language Understanding, Watson Knowledge Studio, and Watson Discovery products to understand the linguistic nuances specific to inflation, employment, and other financially relevant topics to address critical issues that fund managers face in financial markets. This helps customers focus on making better decisions and stop wasting time trying to process and contextualize endless digital streams of confusing, constantly changing information.
Related products
Watson Discovery
Find critical answers and insights from your business data with our AI-powered enterprise search technology.
Watson Knowledge Studio
Create custom models with Watson Knowledge Studio to identify entities and relationships unique to your industry from unstructured text.
Watson Assistant
Address customer requests across channels like digital and voice channels. Guide employees through internal processes. Best of all: allow your teams to focus on higher-value work, all while reducing costs.
Get started now with Watson Natural Language Understanding
Our advanced natural language processing (NLP) service gives developers the tools to process and extract valuable insights from unstructured data.
Footnotes
¹“The Total Economic Impact™ Of IBM Watson Natural Language Processing (NLP) Solutions,” (PDF, 1 MB) (Forrester: 2021), 3.
²“The Total Economic Impact™ Of IBM Watson Natural Language Processing (NLP) Solutions,” (PDF, 1 MB) (Forrester: 2021), 1.
³, ⁴“The Total Economic Impact™ Of IBM Watson Natural Language Processing (NLP) Solutions,” (PDF, 1 MB) (Forrester: 2021), 2.