Overview
What is Watson Discovery?
Watson Discovery is an award-winning AI-powered intelligent search and text-analytics platform that eliminates data silos and retrieves information buried inside enterprise data. It uses innovative, market-leading natural language processing to uncover meaningful business insights from documents, webpages and big data, cutting research time by more than 75%.
Use cases
Pinpoints answers
Pinpoints answers
Comb through content in your connected data sources, pinpoint the most relevant passage and obtain the source documents or webpage with Watson Discovery.
Finds trends
Finds trends
Dig through your data in real time to reveal hidden patterns, trends and relationships between different pieces of content. Use text analytics to gain insights into customer and user behavior, analyze trends in social media and e-commerce, find the root causes of problems to inform decision making, and more.
Better chatbots
Better chatbots
Improve customer experience with Watson Assistant’s Search Skill so your virtual assistant can provide answers from your documents and data in a conversational search experience.
Accrue USD 6.13 million in benefits
Learn how customers achieve a 383% ROI.
Features
Watson Discovery understands the language of your business
Understands your business documents
Use machine learning to visually label text, tables, and images and surface the most relevant results.
Learns your domain space
Integrate custom NLP models automatically for better results.
Deploy anywhere
Deploy AI on any cloud with IBM Cloud Pak for Data.
Client stories
Reports
Savings and benefits with NLP
Savings and benefits with NLP
IBM Watson Discovery customers experience USD 6.13 million in benefits. Read the Forrester Total Economic Impact Report to learn how to achieve a 383% ROI and lower business costs.
Leader in Insight Engines
Leader in Insight Engines
IBM was named a Leader in Gartner’s Magic Quadrant Insight Engines 2021. Watson Discovery's crawler and NLP produce fresh insights derived from complex business documents.
Leader in Document Text Analytics
Leader in Document Text Analytics
IBM's Watson Discovery was named a 'Leader' in the Q2 2020 report: "The Forrester Wave™ AI-Based Text Analytics Platforms (Document-Focused)" report receiving the highest score for strategy and the highest score for market presence.
Leader in Text Analytics
Leader in Text Analytics
IBM's Watson Discovery was named a Leader in the Q2 2020 report, "The Forrester Wave™ AI-Based Text Analytics (People-focused) Platforms", receiving the highest score for strategy and market presence.
Leader in Intelligent Search
Leader in Intelligent Search
IBM Watson Discovery named a 'Leader' in “The Forrester Wave™ Cognitive Search Q2 2019 report, receiving the highest scores in information ingestion, intent intelligence,and more.
Related products
IBM Watson® Assistant
Address customer requests across channels like digital and voice channels. Guide employees through internal processes. Best of all: allow your teams to focus on higher-value work. All while reducing costs.
IBM Watson® Natural Language Understanding
Analyze text to extract metadata from content such as concepts, entities, keywords, categories, sentiment, emotion, and semantic roles.
IBM Watson® Speech to Text
Transcribe your audio with real-time dictation or batch audio files using our available API that provides out-of-the-box language models, audio frequency options and transcription output features.
Next steps
See the IBM Watson Discovery capabilities firsthand.