With IBM Watson Discovery, the US Open is acing it with fans.

Powering the GRAMMYs

Overview

Let’s dig less yet discover more

What if you could discover deeper insights buried inside your business documents with less effort in a fraction of the time?   

With IBM Watson® Discovery, automate search and content analysis so experts make faster decisions and have more time for high-value work. That means faster business results, satisfied customers, and happier employees.  

Benefits

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Accelerate processes

A large bank reduced the time it took to process statements from 10 days to 2 minutes.

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Reduce costs

An oil and gas company reached over USD 10 million in time savings.

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Accelerate decisions

An insurance client reduced the time spent reading and analyzing text data by 90%.

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Generate revenue

A law firm gained 4X better productivity and earned 30% more revenue. 

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Industry use cases

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Insurance

See how Watson Discovery helps insurance employees make faster decisions, and clients like DXC improve call center productivity. 

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Financial markets

Learn how stockbrokers, analysts, and wealth managers help clients by uncovering meaningful insights faster. 

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Legal research

See how AI, natural-language processing (NLP) and automation provide document insights to save time and resources. 

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How Citi is using natural language processing to understand the language of auditing

Banking

Learn how banking employees can get meaningful insights from business documents to deliver better customer experiences. 

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Maintenance and engineering

Learn how automating document and data searches can speed engineers’ decision-making, improve insights and deliver faster fixes. 

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Life sciences

See how to empower researchers with natural-language tools to help them work more efficiently. 

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Call center efficiency

Healthcare and public sector

Learn how the Watson Discovery platform delivers document insights to help keep people safe and healthy. 

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Sports and entertainment

See how the industry uses Watson Discovery to help search documents faster, inform fans and delight audiences. 

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How does it work?

Smart document understanding

Smart document understanding

Use machine learning to visually label text, tables and images to surface the most relevant results in the format you want. 

Business domain adaptability

Business domain adaptability

Integrate custom NLP and natural language understanding (NLU) models that can be trained for your business domain and constantly improve through reinforcement learning. 

Flexible deployment options

Flexible deployment options

Deploy virtually anywhere, on-premises or any cloud, and scale easily across the enterprise with IBM Cloud Pak® for Data. 

Additional features

Additional features

Learn how Watson Discovery uses natural language to pinpoint answers, find trends, enhance chatbots and more. 

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Watson Discovery partners

Sherloq logo

SherloQ

Seamlessly connects website and internet data layer to deploy AI apps and customer compliance solutions.
ContractPodAi logo

ContractPodAi

ContractPodAi offers One Legal Platform to support the full spectrum of corporate in-house legal needs. 
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BMC Helix

BMX Helix Virtual Agent brings intelligent self-service to life with chat and knowledge solutions.
LegalMation logo

LegalMation

LegalMation complaint and discovery response creator is changing the way lawsuits are handled. 
HSR logo

HSR.health

VAX-ABM model simulates interaction in communities with disparate vaccine uptake for insights.
Mantis logo

Mantis

Brand safety, contextual targeting and editorial solutions tool for advertisers, publishers and consumers. 
EquBot logo

EquBot

Foresight is a no-code, AI investment platform that helps institutional investors make smarter, data-driven decisions. 

Reports

Leader in document text analytics

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Leader in document text analytics

Watson Discovery was named a Leader in The Forrester Wave™: AI-Based Text Analytics Platforms (Document-Focused), receiving the highest score for strategy and the highest score for market presence. 

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Leader in text analytics

Forrester Logo

Leader in text analytics

Watson Discovery was again named a Leader in The Forrester Wave™ AI-Based Text Analytics (People-Focused) report receiving the highest score for strategy and market presence. 

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Related products

IBM Watson® Assistant

Address customer requests across channels like digital and voice channels. Guide employees through internal processes, allowing your teams to focus on higher-value work—all while reducing costs.

Explore the product

IBM Watson® Natural Language Understanding

Analyze text to extract metadata from content such as concepts, entities, keywords, categories, sentiment, emotion, and semantic roles.

Explore the product

IBM Watson® Speech to Text

Transcribe your audio with near real-time dictation or batch audio files using our available API that provides out-of-the-box language models, audio frequency options, and transcription output features.

Explore the product

Next steps

See Watson Discovery capabilities in action.

Start at no cost
Book a demo