Overview

Use Cases

Pinpoints answers

web search

Pinpoints answers

Semantic search is much more than keyword search. Unlike traditional search engines, when you ask a question, Watson Discovery adds context to the answer. It quickly combs through content in your connected data sources, pinpoints the most relevant passage and provides the source documents or webpage. A next-level search experience with natural language processing that makes all necessary information easily accessible.

Finds trends

web search

Finds trends

Dig through your data in real time to reveal hidden patterns, trends and relationships between different pieces of content. Use text analytics to gain insights into customer and user behavior, analyze trends in social media and e-commerce, find the root causes of problems to inform decision making, and more.

Better chatbots

web search

Better chatbots

“I’m sorry. I can’t help you with that.” Stop your virtual assistant from hitting a dead end with customers and ensure it addresses the user's query. Improve your customer experience with Watson Assistant’s Search Skill — powered by Watson Discovery — so your virtual assistant provides answers from your documents and data in a conversational search experience.

Participate in a new debate show facilitated by NLP from Watson.

Features

Watson Discovery understands the language of your business

Reports

Leader in Document Text Analytics

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Leader in Document Text Analytics

IBM's Watson Discovery was named a 'Leader' in the Q2 2020 report: "The Forrester Wave™ AI-Based Text Analytics Platforms (Document-Focused)" report. report receiving the highest score for strategy and the highest score for market presence.

Leader in Text Analytics

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Leader in Text Analytics

IBM's Watson Discovery was named a 'Leader' in the Q2 2020 report: "The Forrester Wave™ AI-Based Text Analytics Platforms (People-Focused)" report receiving the highest score for strategy and the highest score for market presence.

Leader in Insight Engines

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Leader in Insight Engines

IBM was named a ‘Leader’ in Gartner’s Magic Quadrant Insight Engines 2019. Watson Discovery isn't just information retrieval — its crawler and AI technologies serve up answers with context from complex business documents, leading businesses and end-users to insights impossible to derive otherwise.

Leader in Intelligent Search

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Leader in Intelligent Search

IBM Watson Discovery is named a 'Leader' in “The Forrester Wave™ Cognitive Search Q2 2019 report, receiving the highest scores possible in information ingestion, intent intelligence, relevant content intelligence and tuning tools criteria.

Related Products

Watson Assistant

Address customer requests across channels like digital and voice channels. Guide employees through internal processes. Best of all: allow your teams to focus on higher-value work. All while reducing costs.

Watson Natural Language Understanding

Analyze text to extract metadata from content such as concepts, entities, keywords, categories, sentiment, emotion, and semantic roles.

Speech to Text

Transcribe your audio with real-time dictation or with your uploaded batch audio files with our available API that provides out-of-the-box language models, audio frequency options and transcription output features.