Learn how Watson Assistant improves customer experiences, empowers live agents and lowers costs in this Forrester TEI report.

Overview

Impact

More accurate

14.7%

Proven up to 14.7% more accurate than competitive solutions in a recent published study on machine learning.

Highly scalable

1,000+

Handles thousands of concurrent phone calls to support even the most demanding call center environments.

Pays for itself

337%

Delivers clear return on investment over 3 years according to Forrester TEI report.

Features

Customer care and telephone integrations

Connects to the CRM and contact center platforms you use every day in your call center.

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