More than a chatbot
Watson Assistant comes pre-trained with industry-relevant content. It can make sense of your historical chat or call logs, and it has a visual dialog editor — meaning it's never been easier to get started (developers not required).
Industry-leading AI powers the underlying natural language models that understand your users, and it provides training recommendations as you build and run your assistant.
You have the flexibility to deploy Watson Assistant on your site, in a mobile app, on the phone, in messaging channels, and to customer service tools. It supports 13 languages, so you can communicate more effectively and extend your global reach.
You maintain control and ownership of your data and IP, allowing you to build and scale across your business with a trusted, secure partner. You have the option to run on IBM Cloud or clouds from other vendors, including Amazon, Google and Microsoft – as well as on-premises environments.