IBM Cloud Private support

Get the latest information on how to install, maintain and use IBM Cloud Private

Why should I choose IBM Cloud Private?

Because here’s what you get:

  • A range of deployment options, from private and public cloud to dedicated cloud, and a consistent experience across all of them
  • Core operational services, including logging, monitoring and security
  • Flexibility to integrate with existing tools and processes 
  • Containerized versions of IBM middleware provide prescriptive guidance to optimize workloads using your current apps, data, skills and infrastructure
  • Open Kubernetes-based container platform with Cloud Foundry for application development and deployment, along with DevOps toolchain integration
  • Integration capabilities to unlock your infrastructure and connect you with secure access to public cloud services like IBM Watson®, IBM Blockchain and more

When evaluating a private cloud solution, what should I look for?

Speed and scalability, including:

  • Tools to accelerate development, testing and roll-out to production with Helm charts
  • A choice of compute models for rapid innovation in enterprises, including infrastructure as code, Kubernetes and Cloud Foundry
  • Component support for Terraform and Chef through the IBM Cloud Automation Manager to enable the orchestration of underlying infrastructure

Services, including:

  • Deployment models that enable you to use current, familiar enterprise middleware, such as IBM Db2® and IBM WebSphere®
  • A common catalog of enterprise and open services to accelerate developer productivity

Security, including:

  • Capabilities that work across multiple cloud environments and providers
  • Automatic horizontal and vertical scaling of applications
  • Network and cloud storage policy-based controls for application isolation and security

Incident management, including:

  • A set of common services for administrators, such as logging, management and integration for DevOps
  • Common base services to support the scalable management of microservices, including Istio, monitoring with Prometheus, logging with ELK stack (Elasticsearch, Logstash and Kibana)
  • Automated application-health checking and recovery from failures

What kind of results will IBM Cloud Private bring my organization?

Because proving any initiative’s ROI is crucial, IBM Cloud Private enables you to:

  • Improve employee productivity and innovation.
  • Monitor applications running on the platform and quickly update workloads and the underlying platform, using continuous delivery techniques — all without requiring downtime.
  • Improve application quality and reduce defects.
  • Keep your data in a secure environment, in compliance with government regulations and industry standards.
  • Respond faster to market changes.
  • Manage the backup, recovery and disaster failover of applications containing critical data — automatically.

Will I need multiple cloud platforms?

According to Forrester industry analyst Dave Bartoletti, it’s already a hybrid, multicloud world. More than 75% of companies are already using both public and private cloud. You can plan for a hybrid business model by empowering your developers, application owners and technology teams to work together to select the best platform for each of your important business applications.

Why is a private cloud necessary for some businesses?

When businesses are required to comply with government and industry regulations, such as data locality, to protect sensitive client data or to build mission-critical applications, private clouds enable them to mitigate risk by keeping data and applications on premises while taking full advantage of the speed and scalability of public cloud.

As a user of IBM Cloud Private, what do I need to know in order to meet the requirements of the Payment Card Industry Data Security Standard (PCI DSS)?

IBM recognizes that enterprises need to meet key performance and security goals, and are increasingly relying on multiple technology solutions and vendors to create and deploy advanced technology environments. The IBM Cloud Private Platform PCI DSS 3.2.1 Implementation Guide outlines considerations for organizations that are considering IBM Cloud Private and how it helps to support the implementation of PCI DSS 3.2.1 requirements as part of a cardholder data environment (CDE).