Getting started

What is IBM Cloud Mass Data Migration?

IBM® Cloud Mass Data Migration is a physical data transfer service that accelerates the secure movement of terabytes to petabytes of data to the IBM Cloud using rugged, portable storage devices with 120 TB of usable capacity.

How do I start using Mass Data Migration?

Use the IBM Control Portal to submit your Request. Once your Request is approved and processed, the next available device or devices will be pre-configured and shipped to you based upon your network and shipping information. Use the following link to start now:

https://control.softlayer.com/storage/mdms

Choosing the right fit

Who should use Mass Data Migration?

Mass Data Migration devices are equipped to perform in nearly any environment: from data centers and offices to remote locations, warehouses and ships, etc. Mass Data Migration is also an alternative if over-the-network data transfer options are cost-prohibitive, too slow or unavailable.

How much data can I transfer using Mass Data Migration?

There is virtually no limit to the amount of data you can transfer, whether it’s a few terabytes or many petabytes. Each device holds up to 120 TB of usable capacity at RAID-6, but you can use multiple devices to accommodate larger workloads.

How long does it take to transfer my data?

From the time a customer submits a Mass Data Migration Request to when their data is accessible in their IBM Cloud Object Storage bucket, the turnaround time can be as little as seven days.

Support

What network interfaces does Mass Data Migration support? 

Mass Data Migration devices have 10-Gbps network interfaces with RJ45 (CAT6a) & SFP + copper network ports — with RJ45 to SFP+ converter included.

Does Mass Data Migration encrypt my data?

Mass Data Migration encrypts all data with AES 256-bit encryption and provides a strong password to unlock the storage pool. All data transfer within IBM is conducted over SSL.

How does Mass Data Migration physically secure my data?

All Mass Data Migration devices are housed in rugged and durable enclosures. These cases are waterproof, shockproof and tamper-evident to ensure roundtrip device and data security.

How can I track my Request throughout the migration process?

To track the status of your Request, refer to the Active Requests section on the Mass Data Migration page in the IBM Control Portal. You can sign in to the portal using the following link:

https://control.softlayer.com/storage/mdms

How do you erase my data from the Mass Data Migration device after it has been offloaded to IBM Cloud Object Storage?

As soon as your data offload to IBM Cloud Object Storage is complete, IBM immediately initiates a four-pass, DOD-level data wipe to permanently erase your data from the device.

What are the file interfaces on Mass Data Migration?

Mass Data Migration uses the Network File System (NFS).

How do I use the file interface on Mass Data Migration?

After you have unlocked the encryption pool, mount the NFS share on the server that contains the data you intend to migrate, then begin copying your data files into the NFS share.

How are files stored on the Mass Data Migration device?

Mass Data Migration devices use a ZFS file system with LZ4 compression and AES 256-bit encryption.

Pricing

How much does it cost to use Mass Data Migration in the US?

In the US, a flat rate of USD 395 is charged per device, including the USD 295 device fee, USD 100 roundtrip UPS Next Day Air delivery and 10 business days of use at your site.

Your 10 days of use onsite does not include the day your device is shipped to you or the day your device is returned to IBM. If more time is needed to complete your migration beyond the allotted 10 days, you will be charged a USD 30 per-day extension fee for each additional day of use. 

How much does it cost to use Mass Data Migration in the EU?

In the EU, a flat rate of USD 474.50 is charged per device including the USD 324.50 device fee, USD 150 roundtrip FedEx Overnight shipping and 10 business days of use at your site.

Your 10 days of use onsite does not include the day your device is shipped to you or the day your device is returned to IBM. If more time is needed to complete your migration beyond the allotted 10 days, you will be charged a USD 30 per-day extension fee for each additional day of use.

What is the Mass Data Migration default shipping option?

Mass Data Migration uses UPS Next Day Air roundtrip delivery to ship all US devices, and roundtrip FedEx Overnight Shipping for EU devices. The shipping cost is included in the price. Customers are unable to select alternative shipping methods at this time.

How long can I have a Mass Data Migration device?

A device may be kept onsite at no cost for the first 10 business days. This does not include the day your device is shipped, nor the day your device is returned to IBM. If additional time is needed to complete your ingestion, you can extend your use for USD 30 per day thereafter. (Applies to US and EU regions.)

How much does it cost to import data into the IBM Cloud?

No fees are incurred for data transferred into the IBM Cloud.

Am I charged for IBM Cloud Object Storage use?

The transfer of data into the IBM Cloud is at no cost to you; however, standard rates will apply for data stored in IBM Cloud Object Storage or any other IBM Cloud service. You can find pricing  for IBM Cloud Object Storage offering at the following link:

https://www.ibm.com/cloud-computing/bluemix/pricing-object-storage#s3api

Other

In what regions is Mass Data Migration available?

Mass Data Migration is currently only available in the United States and the European Union. All data is migrated into IBM Cloud Object Storage in the US Standard Cross Region or EU Cross Region tiers of the service, respectively. Devices cannot be shipped from one region and returned to another region.

Can I use Mass Data Migration to export my data out of the IBM Cloud?

Mass Data Migration does not support exporting data out of the IBM Cloud at this time.

What are the benefits of the file interface on Mass Data Migration?

The file interface is based on mature file and network software enabling large numbers of large files to be copied and transported to the IBM Cloud.

Can I buy an IBM Mass Data Migration device?

IBM Cloud Mass Data Migration devices are not available for purchase.

What are the specifications for a Mass Data Migration device?

The chart below details the complete list of specifications.

Storage capacity

  • 144 TB of raw data or approximately 120 TB of usable capacity at RAID-6

Data & network connections

  • 2x 10Gbase-T
  • 2x 1GbE
  • Supports RJ45 & SFP+ copper (RJ45 to SFP+ converter included)

Cables

  • 2x CAT6a (6 ft)
  • Power cord (6 ft)

Thermal requirements

  • Temp: 41ºF - 95ºF (upright with lid fully open)
  • Humidity: 90% with lid open
  • Altitude: 13,000 ft. max

Waterproof

  • Lid open: Up to 1 minute
  • Lid closed: Up to 30 minutes

Weight

  • Device: 56.5 lbs.
  • With Travel SoftCase: 66 lbs.
  • Note: Device is equipped with wheels & a pop-up handle for easy maneuvering (also accessible while encased in the Travel SoftCase)

Dimensions

  • Device: 21.7 in. x 13.7 in. x 19.3 in.
  • With Travel SoftCase: 25.6 in. x 17.3 in. x 22.8 in.

Power

  • 300 W
  • 88 V – 265 V AC
  • 50 - 60 Hz

Power Consumption

  • 165W (during file copying)

Get started with your data migration

Use the IBM Control Portal and select "Storage" in the Menu then "Data Migration" and "Mass Data Migration."