IBM Cloud Event Notifications

Automate event-driven communication across your applications and cloud services

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Overview

With cloud-native dev, speed matters

IBM Cloud Event Notifications is a fully managed, cloud-native event-driven communication and notification service that helps organizations detect, filter, route, and act on events from IBM Cloud services and their own applications. From a single platform, teams can deliver transactional Email, SMS, Push Notifications, and Webhooks to automate workflows, improve operational visibility, and support multi-channel communication.

Modern applications and infrastructure environments generate thousands of events every day. IBM Cloud Event Notifications helps organizations route notifications and automate workflows across teams, applications, and systems to support incident response, operational processes, and customer communications through centralized event routing and messaging.

Centralized alert routing

Filtered source events
Filter incoming events into one or more topics.
Targeted webhooks
Send event notifications to any webhook.
Broad distribution
Route events from one source to many destinations.
Route alerts
Route notifications from a single dashboard.

Features

Explore key features

Detect, filter, and route infrastructure, application, and security events in near real time. Notify the appropriate teams through Email, SMS, Push Notifications, and Webhooks to improve operational visibility and support incident response workflows.

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Trigger downstream applications, serverless functions, CI/CD pipelines, and third-party systems based on predefined events. Automate operational processes through webhook integrations and event-driven routing.

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Deliver transactional Email, SMS, and Push Notifications for account verification, password resets, billing updates, and other business-critical communications from a centralized service.

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Configure, manage, and monitor event sources, topics, destinations, notification channels, and routing policies from a single platform across IBM Cloud services and custom applications.

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Maintain visibility into notification activity with integrated monitoring, logging, and audit capabilities through IBM Cloud Activity Tracker and IBM Cloud Logs to support governance and operational oversight requirements.

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Reduce infrastructure management overhead with a cloud-native managed service designed to handle scalability, availability, security, and operational maintenance for event-driven communication workflows.

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Use cases

How clients use it

Outbound Communication

It helps applications send email, SMS, and push messages at scale, enabling secure, reliable customer communications and notifications.
    Automation and Alerting

    IBM Cloud Event Notifications automates operations by routing events to people and systems in real time, accelerating incident response and supporting event-driven workflows.
      Fanout Event Distribution

      Trigger multiple notifications and downstream actions from a single event. Simultaneously route events to teams, applications, automation platforms, and Webhooks to support scalable operational workflows.
      Multi-Channel Delivery Options

      Deliver notifications through Email, SMS, Push Notifications, and Webhooks, helping organizations communicate with users and systems through the most appropriate channel.

      Resources

      Get started

      Getting started with Event Notifications Managing IAM access for Event Notifications IBM Redbooks®
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      Check the pricing or connect with us to learn more about IBM Cloud Event Notifications.

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