Domain Name Services features

Domain Registration Agreement

Download Domain Registration Agreement

The DRA is a binding agreement between IBM Cloud and the registrant ("Customer"). Customer agrees to be bound to all DRA agreements. IBM Cloud may supplement and/or amend, at any time, the DRA terms and conditions. We notify Customers through the portal of any DRA changes. Customer's must regularly review our policies to ensure compliance. The most current DRA applies, not the DRA when the domain was registered. Changes requested by Customer to the DRA must be agreed to in writing by IBM Cloud.

Domain Dispute Resolution

Download the DDRP

You agree that IBM Cloud may periodically modify its Domain Dispute Resolution Policy (“DDRP”). IBM Cloud will post any changes to its DDRP at least thirty (30) days before they become effective. You agree that by maintaining your domain name registrations with IBM Cloud after the updated policy becomes effective that you agree to the DDRP as amended. You agree to review IBM Cloud’s website periodically to determine if changes have been made to the DDRP.

Auto-Renewal & Deletion Policy

ICANN Rights and Responsibilities

If a domain name isn't renewed within 40 days of expiration, it's moved into "Redemption Grace Period" and renewal is an additional $200. It stays in a redemption state for 30 days. After that, the domain name is moved to “Pending Delete” and can't be renewed by the end-user or us. The domain name remains in “Pending Delete” for up to 10 days. It is then released by the registry and may be re-registered by the public. IBM Cloud doesn't auto-renew domain names except in extenuating circumstances.

Registration Renewal Reminders

IBM Cloud sends domain renewal reminder emails to the registered owner contact of the domain names as mandated by ICANN Expired Registration Recovery Policy (ERRP). We send a first renewal reminder notice about 30 days before domain expiration and a second notice about one week before domain expiration to the registered owner contact email address on the domain. We send one more renewal reminder email to the registered owner contact of the domain three days after expiration.

Get started on Domain Name Services in minutes

Register for a selection of top-level domains — like .com, .net and .org.