What is the lifecycle policy for IBM Cloud products?

The lifecycle policy for IBM Cloud® products provides guidelines for all IBM Cloud portfolio products that are slated for end of marketing (EOM) or end of support (EOS). The lifecycle policy covers everything within the IBM Cloud product portfolio—compute, storage, software, bandwidth and so on.

Products slated for EOS will be announced 90 days prior to EOS using the IBM Cloud product lifecycle site in documentation for IBM Cloud. The 90-day window is meant to give customers, partners and vendors enough time to identify and plan next steps.

Defined terms

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General availability (GA)

The effective date an IBM Cloud product offering is made available to all users, regardless of language or media. A product version and release isn’t published on the product lifecycle website until the GA date.

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End of marketing (EOM)

The effective date on which an IBM Cloud product offering ceases to be active on the standard price list and can no longer be ordered or purchased.

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End of support announcement date (EOS AD)

The date IBM Cloud announces the end of support for a product that is currently offered—normally 90 days prior to the actual EOS date. To make planning easier, IBM endeavors to announce most EOS AD dates on 31 January or 30 June.

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End of support (EOS)

The last date on which IBM Cloud will deliver standard support, imaging or reload services for a given version or release of a product. To make planning easier, IBM endeavors to announce most EOS dates 90 days prior to the EOS date. IBM Cloud has the option to allow customers to continue using EOS products or withdraw usage of a product 100 percent.

Policy types

  1. IBM Cloud Software Policy – focuses on vendor storage that is resold to IBM Cloud customers.

  2. IBM Cloud Portfolio Policy – focuses on compute, storage, bandwidth and other IaaS portfolio items offered by SoftLayer®.

IBM Cloud product lifecycle chart

Product name

Version Upgrade option

Policy

EOS AD EOM EOS
1 GB iSCSI offering N/A 10 GM iSCSI Portfolio 13 Oct 2014 30 Sep 2014 19 Jan 2015
1 GB NAS offering N/A 10 GB NAS Portfolio 13 Oct 2014 30 Sep 2014 19 Jan 2015
24x7x365 NOC monitoring All N/A Service 31 Mar 2017 N/A

30 Jun 2017

32-bit operating systems All 64-bit operating systems Software 15 Aug 2016 1 Sep 2016 1 Jan 2017
Advanced monitoring by Nimsoft N/A Retiring from portfolio. Consider monitoring with Sysdig as an alternative. Service 30 Mar 2020 8 May 2020 8 Jul 2020
Big data – Solution Designer, Cloudera, Hadoop CDH, MongoDB, Riak; ** DB Software Solutions will still be available. All Retiring Solution Designer from portfolio Software

31 Feb 2014

31 Oct 2014 31 Jan 2015
CentOS 6.x 7.x or 8.x Software 3 Feb 2020 30 Sep 2020 30 Nov 2020
Citrix CloudPlatform (private clouds) All Retiring from portfolio Software 5 Feb 2015 19 Feb 2015 5 May 2015
Citrix XenServer 5, 5.5, 5.6 6.x Software 1 Jun 2015 30 Jun 2015 31 Aug 2015
Citrix XenServer 6.0.2, 6.1 7 Software 29 Jul 2016 31 Jul 2016

28 Oct 2016

Citrix XenServer 6.2, 6.5 6.2.1, 6.5.1 Software N/A

31 Jan 2016

31 Dec 2016

Citrix XenServer 6.5.1 7.0, 7.1 or 7.2 Software N/A 9 Jan 2018

26 Jun 2018

Cloudera Hadoop CDH 4 CDH 5 (IBM Marketplace) Software 11 May 2015 11 May 2015 10 Aug 2015
CloudLinux 6.x Retiring from Portfolio Software 30 Aug 2020 30 Sep 2020 30 Nov 2020
CoreOS Stable CentOS 6.x or 7.x Software 20 Feb 2016 30 Mar 2018 31 May 2018
Debian 6.x 8.x or 9.x Software 22 Feb 2016 29 Feb 2026 29 Apr 2016
Debian 7.x 8.x or 9.x Software 08 Feb 2016 4 Jan 2018 31 May 2018
Debian 8 8 Debian 10 Software 11 Aug 2020 12 Sep 2020 12 Nov 2020
Debian 9 9 Debian 10 Software 14 Jul 2020 30 Apr 2022 30 Jun 2022
EVault plug-in for Microsoft Exchange 7,3 Vendor EOL Software 05 Feb 2015 18 Feb 2015 05 May 2015
F-Secure All Retiring from portfolio Software 13 Sep 2014 13 Oct 2014 19 Jan 2015
F5 Global Load Balancer (earlier version) 2014 Retiring from portfolio. Consider using IBM Cloud Internet Services as an alternative. Portfolio 12 Jun 2018 06 Jul 1905 12 Sept 2018
Flex Imaging N/A Retiring from portfolio Portfolio 31 May 2017 N/A 07 Aug 2017
FortiGate Security Appliance 1Gbps / Dedicated Firewall All Juniper vSRX, Virtual router appliance, or FortiGate Security Appliance 10Gbps Software N/A 18 Aug 2020 N/A
FreeBSD 9.x 10.x Software 29 Sep 2016 03 Oct 2016 20 Dec 2016
FreeBSD 10.x 11.x or 12.x Software 21 Jan 2019 28 Feb 2019 31 Mar 2019
FreeBSD (earlier versions) 5.x, 6.x, 7.x 11.x Software 30 Sep 2014 13 Oct 2014 19 Jan 2015
IBM Local Load Balancer All IBM Cloud Load Balancer Software 31 Jan 2020 01 Jun 2019 31 May 2020
Existing iSCSI offering N/A Retiring from portfolio. Please consider using Performance or Endurance, Block Storage. Portfolio 01 May 2015 16 Mar 2015 31 Jul 2015
Message queue service N/A Retiring from portfolio Portfolio 31 Jan 2017 28 Oct 2016 20 Jun 2017
Microsoft SQL Server 2005: Express, Workgroup, Standard and Enterprise Editions 2008: Express, Express R2, Workgroup and Workgroup R2 Editions 2012 Express Edition 2014 Express Edition 2014 Standard or Enterprise Edition Software 19 Aug 2015 30 Oct 2015 N/A
Microsoft SQL Server Enterprise 2008 Standard and Web Editions 2016 Software 27 Oct 2016 23 Nov 2016 31 Mar 2017
NAS/FTP storage N/A Retiring from portfolio. Please consider using block or file storage as an alternative. Portfolio 28 Feb 2018 N/A TBD
Parallels Plesk Panel (Linux® and Windows) 12,5 Plesk Onyx (Linux and Windows) Software  01 May 2018 01 Jun 2018 31 Aug 2018
Parallels Pro Control Panel formally Ensim Pro Pro Plesk Onyx Software 22 Mar 2019 22 Mar 2019 22 Apr 2019
R1Soft Server Backup Manager Enterprise (Windows) 5 R1Soft Server Backup Manager 5.0 Enterprise (Linux) Software 14 Jul 2016 02 Sep 2016 12 Oct 2016
Red Hat® Enterprise Linux 6.x Retiring from portfolio. Consider using performance or endurance, block storage. Software 03 Feb 2020 02 Nov 2020 30 Nov 2020
Red Hat Satellite Server 6,1 6.4.3 or 6.5 Service 22 Apr 2019 05 Jul 2019 05 Jul 2019
Ubuntu 10,04 12.x or 14.x Software 15 Mar 2015 15 Apr 2015 15 Jun 2015
Ubuntu Linux LTS (Precise Pangolin) 12,04 16,04 Software 10 Oct 2016 07 Nov 2016 31 Mar 2017
Ubuntu Linux Trusty Tahr 14,04 18,04 Software 21 Jan 2019 31 Mar 2019 01 Apr 2019
Virtual web host N/A Retiring from portfolio Portfolio 27 Jan 2015 30 Jun 2015 01 Apr 2015
VMware ESX (earlier versions) 4.x 6.x Software N/A 30 Sep 2014 N/A
Virtuozzo 6 7 Software 9 Jan 2019 1 Nov 2019 30 Nov 2019
Virtuozzo 7 Retiring from portfolio Software 1 Oct 2020 30 Oct 2020 30 Dec 2020
VMware ESXi 5,1 6.x Software 02 Feb 2016 31 Mar 2016 24 Aug 2016
VMware ESXi  5,5 6.0 or 6.5 Software 26 Jul 2017 01 Sep 2017 18 Sep 2018
VMware Server Virtualization 6.5, 6.5u1 6.5u2, 6.5u3, 6.7.x Software N/A 24 Apr 2020 N/A
Vyatta Community Edition 6.5, 6.6 VyOS Community Portal Software 31 Jul 2015 09 Oct 2015 30 Oct 2015
Vyatta Subscription Edition 6.x (64 bit) 6.x Virtual Router Appliance 18.x Software 12 Jun 2017 01 Sep 2017 31 Mar 2019
Windows Server 2003 Standard or Enterprise Edition 2008 or 2012 Software 24 Mar 2015 15 Apr 2015 14 Jul 2015
Windows Server 2008 R2 Enterprise 2012 Standard or Datacenter Edition Software 31 Jul 2015 11 Sep 2015 09 Nov 2015
Windows Server 2008 Enterprise Edition SP2 (64 bit) 2008 R2 Web Edition (64) 2008 Web Edition SP2 (64) 2012 R2 Datacenter or Standard Edition Software 19 Aug 2015 30 Oct 2015 N/A
Windows Server 2008 (Standard and Datacenter Editions) 2008 2016 Software 27 Oct 2016 23 Nov 2016 31 Mar 2017
Windows 2012, Windows 2012 R2 2012 Windows Server 2016, Windows Server 2019 Software 11 Aug 2020 10 Jul 2023

10 Oct 2023