IBM ® Process Mining Named a Leader

NelsonHall’s NEAT Report for Process Discovery & Mining for 2021 Names IBM Process Mining as a Leader


IBM Build-A-Bot Challenge

Automation for the common good
15 Dec 2021 - 31 Jan 2022

Use cases

Client support

Screenshot showing a refund dashboard showing refund requests by type and processing time

Client support

Automate refund requests: Minimize manual work with straight-through processing to improve productivity and meet fluctuating client demands.

Accounts payable

A screenshot of a decision model for validating invoices

Accounts payable

Validate invoices: Manage the increasing volume of invoices and streamline your validation process with decision automation. Detect errors more quickly to improve accuracy and apply changes as needed to reduce the amount of time to payment.

HR onboarding

A screenshot of candidate details for employee onboarding

HR onboarding

Build and utilize low-code apps: Use automation to manage the onboarding process from application through onboarding. Create and update applications quickly using low-code tools to simplify and update the onboarding process.

Remote work dispatch

Screenshot of a dashboard showing a workstream for requesting shared services help

Remote work dispatch

Simplify common tasks: Business users can create lightweight workflows without coding to improve productivity and decrease the complexities and limitations of remote work.



Everything you need to automate every business process

Specialized business automation capabilities — for content, decisions, tasks and workflows — are built on top of powerful automation services that underlie all four IBM Cloud® Paks for Automation. Get insight into how your processes run, visualize issues, pinpoint fixes and prioritize actions. 


We offer software, services and consulting for almost any cloud. Choose what works for you.

Move forward on your own

Gain a more secure path to the cloud by buying only what you need from this or other IBM Cloud Pak containerized software solutions.

Move forward with some help

Work alongside our experts to assess your portfolio, implement quick agile change, and set the course for your automation future.

Move forward by letting us do it for you

Focus on innovation and keep existing resources in place by letting our IBM Services® experts manage your ongoing automation needs.

Explore IBM Cloud Paks for Automation

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Next steps

Learn how to start your hyperautomation journey with IBM Cloud Pak for Business Automation today.


¹ IBM Client Story: Banco Popular
² IBM Solution Brief: Brownells, Inc. (PDF, 231 KB)
³ The Total Economic Impact™ of the IBM Automation Platform for Digital Business, Forrester Consulting, February 2019