Banco Sabadell Pioneers a Digital Banking Model

1 min read

Reinforcing security with IBM Cloud and Red Hat.

Case study: “Banco Sabadell pioneers a digital banking model

When Banco Sabadell S.A. — the first 100% mobile bank in Mexico — pioneered online banking in Mexico, its parent company in Spain operated and maintained the IT infrastructure. However, to adhere to local policies and regulatory requirements for security and data protection, Banco Sabadell executives soon moved the IT infrastructure to a cloud-based service in Mexico.

The bank faced a challenge — its banking as a service (BaaS) business model relied on cloud native applications created from microservices and developed using DevOps processes. But its cloud service provider lacked DevOps management expertise, leading to delays in bringing new services and apps to market. Plus, the cloud service itself experienced outages that compromised customer service.

The solution was to choose a new technology provider to deliver more reliable cloud technology along with the expertise to manage the environment and improve software development.

“We have chosen IBM as our global technology partner to support the development of a hybrid cloud infrastructure based on IBM Cloud, which will allow us to continue offering better services and improving client experience.”  

— Fernando Boza, COO, Banco Sabadell S.A.


Banco Sabadell will host its infrastructure on the IBM public cloud and use Red Hat Enterprise Linux to modernize applications and deliver innovative services to its customers.

  • Banco Sabadell selected IBM Services® to help expand and manage its BaaS model and continue innovating its digital solutions and services aimed at reaching its one million clients across the country.
  • Banco Sabadell began deploying workloads to IBM Cloud® in 2018, starting by deploying four virtual machines (VMs) and four bare metal servers on IBM Cloud for its development and test cloud.
  • Banco Sabadell has migrated its applications to IBM Cloud and has workloads deployed on both VMs and IBM Cloud Bare Metal Servers. It migrated its VMware workloads with the IBM Cloud for VMware solution, which is a security-rich, automated deployment architecture that can help financial institutions to manage compliance.
  • IBM Cloud services running on Red Hat® Enterprise Linux® will offer Banco Sabadell an opportunity to efficiently manage its bank environment with flexibility and speed, helping to enhance its customer experiences.

Read the full case study or download the PDF to learn more.

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