New capabilities on IBM Cloud
June 2016 Update
Verse: New what's new and guided tours
Show business value with new metric report on most active Files Libraries
"Open this item" in email notication now with Permalink accuracy
Filter messages to show unread when offline
Change the width of the message list
Mail and calendar settings
New streamlined message list
Never miss a meeting with calendar alarms
IBM Service Request (SR) - Create your support tickets online for faster response!
Key benefits of using the online SR tool:
Real time service request management
Maintain a user profile
Managing your Service Requests using either the SR Tool or the IBM Technical Support App (SR Viewer)
Note: Using our electronic tools will only change the method of opening and/or updating an IBM Service Request; not how IBM responds to your request
IBM Technical Support Mobile App - Service Request View
Example of a Service Request viewed on the IBM Technical Support App:
For further information about the IBM Service Request tool please reference one of the links below:
Change the width of the message list
Mail and calendar settings
New streamlined message list
Never miss a meeting with calendar alarms
Allow user to change the width of the message list
New features in Documents and Spreadsheets editors
Remove lateral bars from replies
Upload files up to 2 GB
More options when saving files
Enhancements within Mac Finder
Filter attachments on Internet mail
Connections: Real-time alerts focus your attention
Connections: Easier access to critical companion applications
Connections Mobile: Collaboration on the go
Go offline with mail and calendar
Quickly create and edit meeting invitations
Calendar gets a splash of color
One-to-one video chat support on desktop clients
New meeting prompts ensure better control of privacy
Chrome support for meetings (MS Windows OS)
Meeting Administration: assign users to meeting A/V policies
IBM Docs enhancements
Several new enhancements to improve IBM Docs experience – highlights include:
Flexibility in file sharing and editing
When using IBM Docs and the IBM Connections Desktop Plug-In* that allows file syncing, you can now edit IBM Docs documents in your local desktop applications such as Microsoft Office or Apache OpenOffice.
You can also use the Connections Desktop Plug-in* to share information between IBM Connections Cloud and Microsoft Office 2016 and take advantage of nested folders.
SAML auto-login support on desktop clients
The Sametime Desktop Client can now remember the user name and password in a SAML authentication scenario. The Sametime Desktop Client will automatically log in a user after the first time a user enters their username and password.
You can now take advantage of Connections Meetings on Safari 9 and Mac OS 10.11
IBM Mail Onboarding Manager updates -
For complete information about using the onboarding manager tool, see Using the Mail Onboarding Manager.
Windows Desktop and Office plugin:
Verse Mobile Updates
While in other iOS applications, Verse is now a selectable mail application for sending pictures, file attachments, URL links, and more.
On Android, calendar events processed when using the application offline are now immediately reflected in the Verse application calendar. No more waiting for a sync to complete.
Real-time alerts help you focus on items that need your attention
Stay up to date with things that require your attention and response. The new notification center in the navigation bar increases your awareness less disruptively. See alerts with a single click - no matter where you are in the service. Allows you stay on track or swiftly shift gears depending on what is required at the moment.
Leverage third-party apps to maximize value of Communities
Community owners can add third-party apps to Communities. A new extension point opens up the possibilities for Independent Software Vendors (ISVs) to create apps for Communities. Developers can now write custom responsive apps that can be surfaced within Communities. Community owners don't have to do anything different from what they do today. As soon as a new third party app has been approved by the administrator, it'll be available for all community owners of that organization
Organize your files with nested folders
Now you can create nested folders to organize your content in a familiar hierarchy. You can create sub-folders within folders to give your content a structure that makes it easier for you and other users to manage content. For both My Files and Community Files , you can build a hierarchy of folders with tree-navigation on the side of the Connections Files page.
Nested folders are also supported in the Connections Mobile app and in the IBM Connections Desktop Plugins for Microsoft Windows and the IBM Connections Plugin for Microsoft Outlook when syncing your offline files with Connections Files in the cloud. Note : Syncing of folders is coming in the future
Drag and drop support added on Microsoft Windows
Also new in January is the ability to drag and drop files from the Windows desktop directly to an IBM Connections folder in the IBM Connections Desktop Plugins for Microsoft Windows .
Improved user experience working with files
The sidebar is now resizable and labels have replaced the icons on the tabs making it easier to navigate and view information and comments.
Enablement to help new users get started
A guided tour for new users has also been added to provide an overview of Connections Docs.
Additional browser support and other enhancements
Enhancements have been made to the editors including adding support for Apple Safari 9 and Microsoft Edge on Windows 10.
Meeting & Chat
New browser and operating system support
Connections Meeting and Chat are now supported on Microsoft Internet Explorer 11 and Firefox on Microsoft Windows 10. For the complete list of browsers and operating systems supported, see IBM Connections Cloud system requirements .
Participate in polls and surveys from the Connections mobile app
The Connections app on iOS and Android now allows you to list polls and surveys in a community, submit responses, and see a summary of results if available.
Guest invitations are sent with your email address on copy
Connections Cloud will now add the inviter to the guest invitation email in the cc field. This provides better awareness that the guest was invited to Connections Cloud and gives the inviter the chance to resend the invitation directly if for some reason the guest did not receive it or deleted the invitation.
New icons that show file sync status
Now you can quickly see the status of your synced files. New icons show when a file is synced, sync in progress, or there's an issue with syncing a file.
New IBM Connections Editor on mobile
Now edit Connections files on your mobile device. Edit and create PowerPoint presentations, Excel spreadsheets, and Word documents in IBM Connections Mobile. The Editor is a standalone application that will only allow users to save content in Connections. The Editor is a full featured application that provides editing capabilities on iOS and Android devices.
New features include up to 20 people who can edit a document at the same time, data validation, 3D reference formulas, presentation sizes up to 50 MB, and file viewer enhancements.
Invite people to your meeting from within the meeting
Clicking the invite user icon will now allow you to search for users online and send a link to the meeting via Connections Chat.
Administrators: Set audio/video policies for meetings
Now organization administrators can easily manage audio/video policies for meetings across their entire organization, or set policies for individual users.
Upload, tear off and view files in separate windows
Now you have more options at your fingertips when viewing a file in Verse. You can upload the file to Connections Cloud and you can’ tear off’ the file enabling you to view it in a separate window.
New email and calendar features for Verse mobile
New features include support for iOS9, Contacts sync on iOS, repeating meetings on iOS, Calendar ghosting.
Team Analytics Updates
Two new capabilities help you quickly understand relationships and organizational context at a glance:
New IBM Connections Editor on mobile
Create, edit, and share Word documents, Powerpoint presentations, and Excel spreadsheet files on your iOS or Android device. You can take a file from Connections, make updates and save your changes back to Connections. Viewing and sharing of PDF files is also supported.
Make a private community discoverable
Now you can make a restricted community appear in search results if you're looking to have key people find your community and request to join. Previously, if a community was set to be restricted (private), it was hidden from everyone except members of the community. The benefit of making a hidden community discoverable is that you can increase awareness of communities or initiatives across your organization but carefully manage sensitive content to make sure you're engaging the right people.
Adding people from outside your organization to an Activity
You can now manage projects or to-dos via an Activity with members from outside your organization by creating an Activity within a Restricted Community which allows external collaboration.
Add events to your calendar in one step
You can now use reminders in your personal calendar to take part in important events. Just click on the new Export to Calendar (.ics) button. The events app generates an industry-standard calendar file that you can include in your calendar. When you click on the export button, use your mail client to import the calendar entry into your calendar.
Share the right version of a file from the Mac Finder
On the Mac, you can now share the right version of a file more easily, right from the Finder. Share a link to a synced file with your colleagues, directly from the operating system without having to open a browser. You can either create an email with a link to a file, or copy the link to the clipboard so you can paste it into a message or chat.
Edits made to Connections Docs are automatically published
Collaborate faster with your colleagues on documents. For all editors in Docs there's a new design for managing file versions that eliminates the confusion over saving a draft and publishing a version. The new auto-publishing function ensures that your readers always see the latest updates. No more waiting until edits are manually published. Auto-publish can be enabled or disabled by the File > Publish Automatically menu item. During a group editing session, the new version is published after the last co-editor closes the document.
Romanian and Croatian available for all subscribers
Connections Cloud offerings are now available in all languages for all subscribers, including Romanian and Croatian.
File Viewer updates
A new feature in IBM Verse allows subscribers to open attachments or links previews in a new browser window, so they can work in Verse and with the previewed files and links at the same time. Another new capability, the "Upload to Files" button has also been added to the viewer, allowing subscribers to upload direct to their cloud files
Team Analytics Updates
The Team Analytics UI has been updated to improve the user experience. Changes include:
Send Encrypted Mail
IBM Verse now offers the ability to send signed and/or encrypted mail from within the Verse client experience.
Business cards help identify correct mail recipient
Open the business card of any suggested name in type ahead to make sure it is going to the right person.
Open Notes applications from Verse and SmartCloud Notes web
Subscribers that open messages containing Lotusscript or Formula language buttons will see a message at the top of the message such as "This message contains content that needs to be viewed using IBM Notes or IBM Client Application Access". Once the subscriber clicks the "Open" button, the message will be opened in IBM Notes or IBM Client Application Access (ICAA).
Audio and Video Chat in Web Experience
Audio and video has been added to chat in SmartCloud Notes Web.
Chat from the navigation bar
Chat is easier than ever with a new user experience that allows access to chat options directly from the top navigation bar.
Move communities for better organization
A new feature supports the ability to move communities - either standalone communities to sub-communities of another parent community or from a sub-community to a parent community.
Access File Preview from more places
IBM has expanded how to can access file preview. File preview will open from a file link from wikis, blogs, and forums.
Preview More File Types
View more of the content you need straight from mail with a new feature that allows you to instantly view Microsoft Office and OpenOffice documents and PDFs. View documents, spreadsheets and presentations in Microsoft Office binary formats like .ppt, .doc, OpenOffice formats like .odt, .ods, as well as Microsoft Office XML based formats like .docx or .xlsx.
Act on mail from thread view
A new feature is available to help you act more quickly on mail. From the thread view you now have the same actions available to you as the messages in your Inbox. These actions are visible when you hover over the date of an threaded message and select Trash, Remove from Inbox, or Mark as Needs Action.
Follow people from business card
A new feature makes it easier to add people to your social network direct from the mail experience. You can follow a person directly from their business card to see their activities and status updates.
IBM Verse for iOS app update
Primary targeted new enhancements:
Upload large files from Outlook
In June IBM introduced a feature to share files, communicate with your teams, and engage with your communities from the Connections sidebar for Microsoft Outlook. This month brings the added capability of uploading large files (up to 2GB) to Files.
Save files directly to Community Files from MS Office
A new feature now supports sharing files with Communities with the IBM Connections Desktop Plug-ins.
Share files with Communities with Mac
Share files direct from your Mac desktop with your team. You can share with Communities (or individuals) and give everyone reader or editor access.
File details in search results
When you search for a file, you can get a convenient and quick view of a file right from search results.
File Preview and Details
You can now see the contents of a File and the details in a single view from the “About this File” icon.
Enable automatic updates to the Sametime desktop client
This feature lets subscribers set automatic updates for their Sametime rich client so they never miss a new feature! This feature is not on by default but can be turned on by subscribers. This capability is available for the Sametime stand-alone client and will not apply to the embedded client in Notes.
Privacy list in chat
Privacy lists allow you to set who can see you when you're online. A new visual indicator is coming that lets you see when your privacy list is enabled and clicking the icon displays the privacy settings.
Multi Party Audio Video in Meetings
New multi-party video capabilities in meetings is available from either the browser or the Connections meetings mobile application, and supports continuous video presence for a more interactive and social experience.
Video conferencing is available at no additional charge for customers with subscriptions from IBM Connections Cloud S1, S2, and Meetings.
For more effective extranet collaboration, meeting guests can also use audio and video during online meetings.
IBM is providing tools for administrators to selectively choose which subscribers have access to these capabilities. You can use policies to control which users have access to audio and video features.
Android app available for IBM Verse
A new IBM Verse for Android application, available here as of end of May, offers a simple, elegant mail, calendar, people (contacts), and actions experience. This IBM Verse for Android application is an app update (replacement) of the IBM Notes Traveler for Android app.
Primary new enhancements:
This app works for both subscribers with SmartCloud Notes and Traveler subscription, as well as those with additional Verse entitlement. (Note: Those without Verse entitlement will not see the ‘Important People’ features in the app, nor have Connections Profile pictures pulled in for People pictures.)
Verse Web Experience
Add mail signature
IBM Verse now allows subscribers to personalize their email with a signature that can include text and images.
More detail on hover over with Team Analytics
New fields have been added in the Team Analytics view that enable subscribers to understand job relationships in context. When subscribers click on the Team Analytics action button all expanded nodes now have a label with the user name under it. Hovering over the node will replace that label by a balloon with user name and job title.
Getting Started Guide
An interactive getting started guide is available to help subscribers quickly learn essential tasks in Verse. They can see guidance on tasks and take action with your own email and information in the same browser view.
SmartCloud Notes and Verse Web
IBM Client Application Access
This lightweight solution helps clients who want to move to a browser-based interface for email (IBM SmartCloud Notes web, or IBM Verse), while continuing to work with existing Notes and Domino applications on-premise. This complete solution helps subscribers work efficiently, benefiting from all the new capabilities of IBM SmartCloud Notes and IBM Verse, with easier access to applications.
New Meetings Welcome Screen
The new meetings welcome screen makes it easier to share your screen or a file.
Navigation options have been moved to support a more intuitive user experience. Desktop plugins and other downloads are available by selecting Downloads and Setup found under the subscriber’s photo. This option was previously on the Apps menu. We’ve also added new Legal Notices link on the Help menu takes you to the product's terms, privacy, Impressum, trademarks, and notices.
New file viewer experience
An updated file viewer experience with new tabs for file details, comments, sharing, and versions is coming. Previously only file details were available.
Administrators: Verse theme is now available everywhere
Connections Cloud has a new look with updated colors, icons, and a new theme. It's now available for all Connections Cloud applications, including browser-based chat and meetings. Administrators can select this theme from the Administrator console.
Microsoft Outlook sidebar
IBM® Connections Plug-in for Microsoft Outlook is an Outlook email sidebar application that provides easy, full-featured access to IBM Connections content. The plug-in lets subscribers collaborate on files, share email using IBM Connections, view communities’ content, and socialize with colleagues from the convenience of the Outlook email client.
This feature is available for S1, S2, and Connections Social, and Connections Files.
Third-party embedded experience
This feature supports bringing third-party applications into a single, integrated update stream to help companies move with agility and speed.
Arabic, Hebrew, Slovak available for all subscribers
Connections Cloud offerings are now available in Arabic, Hebrew, and Slovak languages.
IBM Verse - Share an email attachment.
Now you can share a file direct to the cloud where others can download it, comment on it, or share new versions.
IBM Verse View team report to structure
When an email is selected, subscribers (who use the full social capabilities of S1) can select the team analytics button to see the reporting structure for the email recipients who are in your organization. Administrators need to update user profiles with reporting data and submit changes with the Integration Server to support this feature.May 2015: IBM Verse - Share an email attachment with one click
IBM Verse for iPhones
IBM Verse for iPhones is coming! Once available on the iTunes app store, you can download it and start using it to:
IBM Verse for Apple devices is an IBM created mobile app for iOS, and is available on the Apple app store. However, you can continue to use IBM Traveler with the built in Apple provided mail, calendar, and contacts apps on your iOS device, along with the IBM Traveler To Do and Companion apps.
Customize Community layout and navigation
More customization is available for Communities, with the ability to collapse sidebar navigation and customize the Community Overview page with:
Find what you need faster with Type Ahead Search
When you start typing in the search box, the system will suggest what you are looking for. Connections Cloud remembers where you’ve been and who you have recently collaborated with, helping you to find content faster and more effectively.
New optional theme aligned to Verse design
Administrators can select to use a new theme with a streamlined look and feel in the social web experience for their entire organization. This theme aligns to the new Verse design and extends the clean uncluttered look to the social areas for a consistent user experience for subscribers that will be using Verse. Administrators can choose to enable the new theme.
Policy to Disable Chat History or File Transfer
To better enable administrators to configure the service so it is aligned to their organization’s security and compliance needs, administrators can now set a policy to disable chat history and/or file transfer. This policy can prevent chats from being saved or prevent file transfer through chat. Updates to this policy are performed using the integration server.
Traveler - Apple Push Notifications for To Do (available on or after April 29)
Now SmartCloud Notes subscribers using Apple devices can stay up to date with what they need to do from anywhere. A new capability is coming that notifies subscribers with the IBM To Do application for iOS when changes to To Dos occur in the user's mail database. The change notification is reflected as a badge indicator on the application icon. When the application is open, a notification will cause the application to automatically sync the changes.
Traveler – Google Cloud Messaging (available on or after April 29)
SmartCloud Notes subscribers with Traveler can use Google Cloud Messaging (GCM) for real time push notifications to keep Mail, Calendar, Contact and To Do data on Android clients up to date. Using GCM can greatly improve the battery life of Android devices as IBM Traveler no longer needs to stay constantly connected via HTTP to the IBM Traveler server for push notifications.
IBM Verse General Availability on March 31
Mail that understands you, clears the clutter and creates more clarity, and connects me to we. See it in action here:
IBM Verse will be generally available for new subscription purchases on March 31.
IBM Verse offers:
IBM Connections Files on Cloud generally available
We’re introducing an exciting new standalone offering that enables customers who don’t want the full set of social capabilities in IBM Connections Social Cloud to buy file sharing, profiles, file sync and more. See it in action here:
This offering includes:
API access to presence and chat
Now you can use chat and presence awareness directly in your business applications. Using new APIs you can integrate cloud based instant messaging with other cloud and on-premises applications. This is available for customers with chat enabled subscriptions.
We’re introducing an exciting new standalone offering that enables customers who don’t want the full set of social capabilities in IBM Connections Social Cloud to buy filesharing, profiles, file sync and more. This offering includes:
You can quickly get started in the cloud with this standalone offering and grow into other cloud services whenever your business demands. It will be available in March 2015
See Meeting Invitee status while on the go
Traveler subscribers can see Invitee status for iOS, Android, BlackBerry 10, Windows Phone, Windows Tablet. The meeting chair can view the status of each invitee's response to the current version of the meeting. Additionally, the Android client can show a status of delegated.
Assign tasks more effectively across teams
Assign To Dos to one or more members of an Activity to work more easily across teams. Select people from the Activity members list.
Work with larger files in Activities
We’re continuing to make it easier to work with more content, continuing the improvements announced last year with storage increases for Files, Communities, and Wikis. Now you can upload files as large as 2 GB when you use a modern browser such as Firefox, Chrome, or Safari. Additional browser support is coming soon.
View relationship history in your contacts
Now you can view the relationship history for each of your contacts. See when a contact is created, when a network invitation is accepted, when a contact is modified, and when a contact is forwarded. This gives you important information about the timeline of your relationships.
Storage quota increases
Audio Video Chats from your Mobile Device
Work more effectively across your network on the go with audio and video calls on tablets and smartphones for iOS and Android.
Sync files from Mac to Cloud!
Sync files and work effectively between desktop and cloud with the new ability to use IBM Connections Desktop Plug-ins for Mac.
Social App Features
New features help improve how you work with your network, manage communities, find content, and more:
Annotate your Meetings
A new whiteboarding tool lets you call attention to content, comment, and brainstorm new ideas – whether you’re in a browser or working from a mobile device.
We have a new name!
IBM SmartCloud for Social Business just got updated. No actions are required on your part, no updates are needed, and no URLs are changing.
IBM understands Healthcare…Security…Privacy
New for Healthcare Customers.
The IBM Connections Cloud services are managed to security, governance, and operations controls specified by the HIPAA act. IBM is pleased to announce our ability to enter into Business Associate Agreements (BAA) with Healthcare customers seeking the benefits of SaaS.
New Offering – IBM Connections Chat Cloud
IBM Connections Chat Cloud is IBM's instant messaging application with enterprise-grade security in the cloud. Available with IBM Connections Cloud S1 and S2, Connections Chat Cloud is now available as a stand-alone offering for organizations who need chat only.
IBM Connections Chat Cloud enables you to instantly communicate with colleagues inside and outside your organization and includes: text, audio and video chat; file transfer; screen capture; create list; and chat status.
File Sync - Manage your files on the go with File Sync, make edits offline, and automatically sync with cloud when you reconnect for the latest and most up-to-date information (available for Windows with Desktop Plug-in).
Microsoft Office Integration - Work more effectively in Office with the ability to comment, share, and lock files directly through Desktop Plug-in.
Enhanced Profiles - Explore content and communities more intelligently with a view into what your network contacts have in common with you. Expand your reach to new ideas and experts with the ability to request introductions from your network.
Enhanced People Search - Find experts more easily in enhanced people search with keywords and type ahead suggestions