What is process mapping?
Process mapping is the first step in a process automaton strategy. It’s an approach for non-technical business people to work across departments and functions to document their current business processes and operational decisions, and to discover new opportunities for innovation.
Elevations Credit Union (ECU) used the IBM Blueworks Live™ cloud-based offering to document and link processes, gaining a more comprehensive understanding of its interdependent procedures.
Increase in productivity
In the Blueworks Live-enriched environment, Elevations’ underwriters can handle, on average, 71 percent more loans.