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Build your own chat bot in a snap, using Watson Assistent
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KBC K’Ching chatbot uses IBM Watson for authentic conversational interface
KBC has built K’Ching, a financial app for young people. It’s with an open chatbot, so users can ask them anything. Quite a challenge as they had no reference because young people don’t go into bank branches, so the starting point was difficult. Read more on how KBC programmed the chat bot and even managed to include emoji’s.
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Did you know there are many other ways to use conversations then just chatbots?
Chatbots are becoming more popular and already commonly used for customer service. But there are many other ways to use conversations. Right now companies are experimenting with conversations in other areas of the business such as marketing, sales and for internal training. In this blog we give you some examples and tools to start building one yourself.