Online Test Availability

After payment for a non-proctored test, the test is available for 24 hours - you may start the test immediately or wait for up to 24 hours before starting the test. If you do not begin the test Test availability period, then you will not be eligible for a refund or be able to start the test at a later date.

Online Test Cancellation policy

Non-proctored online assessment/practice and sales mastery exams have no cancellation fee and may be cancelled, as long as the exam has not started and the delivery period has not expired.

Online IBM Test Retake Policy - Assessment Tests

The non-proctored assessment or practice test has no retake restrictions.

Online IBM Test Retake Policy - Sales Mastery Tests

The non-proctored sales mastery test may be taken only two times within a 30 day period. If a non-proctored sales mastery test is not completed successfully on the first attempt, there is no waiting requirement before taking the test a second time. However, candidates may not take the same test more than twice within any 30 day period of time.
Additionally, retakes are not allowed after the successful completion of an exam.