So the biggest benefit of IBM APM is that it can be implemented in a hybrid model so we can have IBM APM implemented as on-premise offering for our on-premise systems and…we can also use IBM APM to monitor the Cloud components.

Deepam Shah, Systems Management Specialist, Bendigo and Adelaide Bank

Business Challenge story

With the goal of being Australia’s most customer-connected bank, Bendigo and Adelaide Bank employs DevOps practices to continually deliver new applications and updates to internal and customer-facing systems. But with changes being implemented so rapidly, the bank sought to ensure quality application performance from development through production.


Bendigo and Adelaide Bank created a monitoring-as-a-service solution based on IBM Application Performance Management software. The bank uses the solution to monitor a range of on-premises systems and cloud-based applications running on the IBM Bluemix cloud platform. During development, developers can link an application to the monitoring service to automate 24x7 performance monitoring and alerts.


Within three months of deploying Application Performance Management software, the bank automated monitoring and alerting for applications across 700 servers. The automation saves time and supports greater system uptime, which ultimately strengthens service to the bank’s customers.

Solution Category

  • IBM Cloud
  • Middleware
  • Solution Components

    • 6950-05J IBM Bluemix Private Cloud Local (Cloud BU)
    • Application Performance Management