Before we had this system, [the process took] days or weeks. Now all requests and approval processes are online, and it takes hours to get users provisioned to the applications they need.

Security Architect, Large state agency

Business Challenge story

The security architect for this state agency needs to manage access for over 5,500 state employees and 5,000 partner organizations interacting with its systems.


The IBM identity management system, supported by several IBM software solutions, gives the access management team a hands-off way to secure systems.


Eighty percent reduction in administrative staff demands - Reduces provisioning times for new employees from weeks to hours - Increases application security by automatically deprovisioning employees based on inactivity

Solution Category

  • Middleware
  • Security Solutions