Business Challenge story
This voice and data services provider strives to improve the service it offers its customers while enhancing efficiency, cutting costs and empowering its employees with the latest technology.
Teaming with IBM, the company created a mobile application platform that would help enable it to respond quickly to meet its customers’ needs while supporting growing volumes of data.
The company reduced time to market for new mobile applications, cut call center costs and improved its customer satisfaction levels.
- Integration Bus
- WebSphere DataPower Integration Blade XI50B
- WebSphere MQ