IBM is a great partner for us and we use IBM products, IBM tools wherever it’s applicable.

—IT director,Voice and Data Services Provider

Business Challenge story

This voice and data services provider strives to improve the service it offers its customers while enhancing efficiency, cutting costs and empowering its employees with the latest technology.

Transformation

Teaming with IBM, the company created a mobile application platform that would help enable it to respond quickly to meet its customers’ needs while supporting growing volumes of data.

Benefits

The company reduced time to market for new mobile applications, cut call center costs and improved its customer satisfaction levels.

Solution Category

  • Middleware
  • IBM Cloud
  • IBM Hybrid Cloud
  • Hybrid Cloud Integration
  • Solution Components

    • WebSphere MQ
    • Integration Bus
    • WebSphere DataPower Integration Blade XI50B