Business Challenge story

While Suning follows a traditional retail model, it also recognizes that failing to move towards a more internet-oriented model could severely limit its growth potential. The company recognized that implementing an e-commerce platform to promote and sell its products would be instrumental in driving a more digitalized approach to operations and boosting revenues and expansion.


Suning engaged an experienced team from IBM Global Business Services to assist in the implementation of an e-commerce platform based on SAP ERP suite, which includes customer relationship management, extended warehouse management and human resources features, and an SAP Business Warehouse application.


While not yet fully implemented, Suning is confident that the project will be successful, thanks to expert assistance from IBM and SAP. The company also expects that, by deploying a digitalized retail strategy, it will be able to develop new sales channels, reach out to more customers and grow its business even further.

  • IBM Cloud
  • Solution Components

    • GBS BCS - EA SAP : Core ERP Central Component - ECC
    • GBS BCS EA - SAP
    • IBM Global Business Services
    • IBM-SAP Alliance
    • Retail: Digital Experience
    • SAP Business All-in-One
    • SAP CRM
    • SAP ERP
    • SAP ERP Human Capital Management (SAP ERP HCM)
    • SAP NetWeaver Business Warehouse