New Stories

The Stikets Company, S.L.

Small company with global reach connects with customers using AI chatbot

Stikets, an international label and sticker manufacturer, worked with IBM Business Partner Enzyme Advising Group to implement Stiky, a chatbot powered by the IBM Watson® Assistant platform running on IBM Cloud®. Stiky provides 24x7 customer service in multiple languages, answering up to 90% of queries automatically, to keep customers satisfied.

General Milling Corporation

Foods giant creates the perfect recipe for growth with end-to-end integration from IBM and SAP

Operating in a competitive space, General Milling Corporation looked to reduce costs and increase efficiency across its foods brands. To harness the full power of its core business systems, GMC engaged IBM and Questronix to deploy SAP S/4HANA® on IBM® Power® H922 servers and IBM FlashSystem® storage, unlocking manufacturing and financial savings.

Desert Sage Health Centers

How one healthcare system acted quickly to aid its community during COVID-19

Medical facilities across the globe grappled with the overwhelming influx of patients during the COVID-19 outbreak. To accommodate the increase in patient numbers, Desert Sage Health Centers built a drive-in clinic with the help of Simpler® Consulting, an IBM Company. Within days, the rural health system was providing safe, car-side patient care.

Petroleum Development Oman LLC

Make paper-based processes a thing of the past

Limited by paper-based back-office processes, PDO was looking to embrace a computer-aided facilities management (CAFM) solution. The business joined with Carillion Alawi LLC and IBM Business Partner Praxis Solutions to migrate its procurement and company-wide asset and real estate management processes to IBM® Maximo® software.

BRUNATA-METRONA

Achieving sustainable energy consumption with detailed usage data and intelligent real estate operations

BRUNATA-METRONA is on a mission to substantially improve energy efficiency in properties using digital technologies. By integrating its SAP® solutions to IBM® Power® Systems and IBM Storage, the company provides intelligent home automation capabilities that enhance customer satisfaction, help cut costs, and accelerate its own business processes.

ANTA Group

Global sportswear brand uses fine-grained retail insights to tune performance and boost sales

When it comes to sportswear, every customer has unique needs and preferences around style, size, and price. To empower customers across China to find their perfect fit, ANTA Group is working with IBM® Services™ to shape personalized, high-quality retail experiences in store, online and on mobile, supported by lean merchandising from SAP S/4HANA®.

City of Markham

Viral veracity — how to combat COVID-19 with AI and up-to-date answers

In an effort to help keep its community informed and safe during the COVID 19 pandemic, the City of Markham – Canada’s high-tech capital – became the first city in Canada to deploy the IBM Watson® Assistant for Citizens virtual agent, enabling users to receive up-to-date COVID-19 information online, by phone or by using the Access Markham mobile app.

Della Volpe delivers the goods on time, every time

Brazilian road cargo company turbocharges capabilities with IBM and SAP

Managing millions of deliveries each month demands robust planning and the ability to adapt quickly to changing customer needs. Road cargo specialist Della Volpe will enhance its core capabilities by deploying SAP Transportation Management with SAP S/4HANA® on IBM® Power® Systems and IBM Storage as an SAP S/4HANA Tailored Datacenter Integration. By implementing SAP S/4HANA with support from IBM, Della Volpe will increase system reliability, reduce its datacenter footprint, and cut operational costs.

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