Daxko

Daxko’s customers were hit hard by the pandemic. It needed to help them adapt. But it had a newly expanded, diverse IT landscape to contend with. Learn how Daxko used Instana to manage complexity while pivoting to new offerings in unprecedented times.

Fortune Technology Company

Forging a strategic partnership with Fortune Technology Company, a well-known state-owned optical cable manufacturer adopted Fortune Technology’s RPA finance robot consulting and implementation services underpinned by IBM Cloud Pak for Business Automation to help optimize its financial processes, reduce costs, and increase efficiency.

Club Med delivers smooth booking experiences

To plan the perfect vacation, Club Med customers typically begin their search on mobile devices and later switch to the contact center channel as they progress on their booking journey. Working with experts from IBM, Club Med uses seamless omnichannel capabilities from Microsoft Dynamics CRM to offer contact center teams a 360-degree view of customer interactions on every touchpoint—enabling tailored, high-quality services that help every customer find their ideal getaway.

Building the engine of a rocketing economy

ASEAN telco TIME dotCom automates service orchestration in its network using solutions now available in IBM Cloud Pak for Network Automation

Innocens BV

A healthcare startup reduces the time required to identify infants at risk of developing sepsis by up to several hours—enabling earlier and more successful intervention—when it working with IBM to develop a predictive edge computing solution using machine learning.

Lumen Technologies

A US-based multinational technology provider helps customers build innovative edge computing solutions by harnessing IBM Cloud services in near-real-time when it integrates IBM Cloud Satellite with its edge platform

Deloitte

To speed up the production of key management reports, Deloitte-Brazil deployed the AI-driven IBM Robotic Process Automation tool to automate repetitive work. Automation also freed up valuable time for Deloitte professionals to focus on more high-value work.

Q8 - All together now

Q8 Petroleum Italia led an enterprise-wide move to the flexible, security-rich IBM Cloud Pak for Integration platform, standardizing API management, saving money and optimizing performance

Grupo Lucas

Fruit and vegetable provider Grupo Lucas needed an ERP system that could adapt to the agri-food industry’s fluctuations. The company worked with ERP consultant Aserti to build an ERP system in the IBM Cloud. Learn how the move benefited both companies.

Federal Bank Limited - Putting customers first

IBM is helping Federal Bank Limited prepare for a hybrid cloud journey and make API integrations a seamless process.

Hera SpA - How AI can help reduce landfill waste

Hera, Italy’s largest waste management company, is using AI-powered automation to reduce landfill waste and boost the circular economy.

Vodafone Idea Limited

With help from IBM Services, Vodafone Idea Limited (Vi) completed a major merger in a fraction of the expected time. Vi has achieved its vision of becoming a digital-first organization.

Mawgif

IBM Planning Analytics software helped Mawgif increase operational efficiency by 10% and provided tools to develop financial models for future growth.

State of Rhode Island

For the State of Rhode Island, getting kids back to school was a priority — despite the pandemic. IBM Global Business Services modernized the state’s COVID-19 operations, standing up a specialty K-12 call center and automating the contact tracing process. 

IBM Global Chief Data Office

IBM’s Global Chief Data Office modernizes data movement through IBM DataStage technology, which dramatically increases data migration speed.

Dubber - Bring AI into the discussion

Insight in an instant. IBM Business Partner Dubber Corporation Ltd. launches its new AI-powered call transcription service thanks to IBM Watson and an IBM Embedded Solution Agreement.

Home Trust - Rising to the challenge

When the pandemic hit, IBM Cloud enabled Home Trust pivot to remote work smoothly and efficiently.

Bic Camera, Inc. - A monumental upgrade

Bic Camera modernized its data reporting infrastructure, resulting in up to 100x speed increases.

HealthPartners - No time for downtime

With disparate VNA and PACS systems, HealthPartners couldn’t maintain required service levels and support efficient radiology workflows. The company chose IBM Watson Health to help deploy an enterprise-wide imaging solution for radiology.

Sund & Baelt - Building bridges to better insight

Infrastructure specialist Sund & Bælt is automating inspections and expects to boost quality, speed and productivity, ultimately increasing asset lifespans by 20% – 100%.

LL Bean and IBM Watson Advertising

IBM Watson Advertising Accelerator delivers personalized, high-performing creative at scale by harnessing AI to predict the optimal combination of creative elements based on key signals like consumer reaction, weather, and time of day.

Permanent TSB

Every customer complaint is a form of valuable customer feedback that offers an opportunity to grow your business and improve customer relationships. Permanent TSB did just that by transforming the way it handled customer grievances with the help of Insight 2 Value and IBM® Business Automation Workflow technology. By responding faster and more effectively to complaints, the bank is inspiring measurable loyalty.

Mondi Group sprints toward sustainability success

Raj Petro achieves joint venture success

OEDIV boosts performance by 40%, wins new clients

Pesquera Diamante

Operating across Peru, Pesquera Diamante has specialized in producing high-quality seafood for more than 30 years. To enhance its competitiveness, the company partnered with consultants from IBM to implement the next-generation ERP SAP S/4HANA®, integrating its operations from end to end. The new approach is helping the company to accelerate financial closing processes by 50 percent, gain deeper insight into on- and off-shore operations, and unlock new efficiencies.

Techwave Hungary drives digital transformation

ABN AMRO Bank N.V.

A leading bank in the Netherlands improves the digital customer experience, increases contact center efficiency and gains insights into customer needs when it engages IBM Global Business Services to develop a conversational AI assistant powered by IBM Watson technology.

Polynt prepares for ultra-competitive operations

Rhode Island Department of Health

A state public health agency in the US increases the speed of case investigations by 5x when it engages IBM Global Business Services – Cognitive Process Services and Cognitive Business Decision Support to deploy a contact-center-as-a-service solution augmented by a virtual assistant built with IBM Watson Assistant.

Andhra Paper relocates mission-critical SAP systems

Galp

An integrated energy company in Portugal accelerates creation of accurate subsurface models, optimizes placement of new wells and reduces exploration risk when it engages IBM Research – Brazil to develop an exploration advisor to geoscientists powered by IBM AI technology from IBM Cloud.

LafargeHolcim Ltd

A leading worldwide construction materials group in Switzerland, LafargeHolcim enables its customers to reduce overall road project costs by up to 33% and carbon emissions by up to 50% when it engages IBM Services to design and build a container-based service platform as part of a broader go-to-market engagement.

IBM Systems Manufacturing

A US-based manufacturer of computer systems increases manufacturing efficiency when it automates deployment and management of AI-powered inspection apps across the enterprise using IBM Hybrid Cloud and edge application management technology.

SMART Modular Technologies

SMART Modular Technologies is using IBM Visual Inspection to transform the way it manages quality control for memory chip inspection. As a result, they estimate their automated inspection processes will increase production yield by 10% and overall production throughput by 20%

Formica Group

Formica Group capitalizes on IBM Sterling solutions to deepen transaction visibility and generate AI-driven insights for business users. The group boosted daily business transactions by nearly 40% while reducing costs by 63%.

Avanse Financial Services Limited

A new-age, education-focused NBFC, Avanse Financial Services Ltd is on a mission to provide seamless and affordable education financing to every deserving Indian student. With a vision to establish itself as a customer-centric digitally agile NBFC, Avanse was seeking to move its complete infrastructure to the cloud that would allow it to scale up easily according to the needs of its growing business. Avanse entrusted IBM to lead this transformation, allowing it to focus on profitable growth.

Regions Bank

A regional US bank accelerates time to value from advanced analytics, improves data quality and produces high quality and trusted AI solutions when it collaborates with IBM Data and AI Expert Labs and deploys IBM Cloud Pak for Data software.

Bruce Power

A nuclear power utility in Canada gains capabilities to improve the reliability, efficiency and safety of its operations when it engages IBM to replace a heritage system with the IBM Maximo for Nuclear Power enterprise asset management platform.

TD Ameritrade Inc. - Making it work

At TD Ameritrade, they’re using IBM software to make it easier than ever to open new investment accounts.

ESAN Eczacıbaşı Industrial Raw Materials Company

Esan, one of Turkey’s top producers of ceramics clay, needed a faster, more precise way to mix clay to achieve cost and quality targets. With IBM ILOG CPLEX Optimization software, Esan was able to create optimized blending recipes in seconds instead of days.

Metalloinvest

To hold its position as a leading global iron ore and HBI producer and supplier, Metalloinvest needed to transform its IT landscape to support Industry 4.0 technologies. The business implemented SAP S/4HANA on IBM Power Systems servers along with several Red Hat solutions. With a unified platform for the entire organization, Metalloinvest reduced costs, increased efficiency and gained a reliable platform. The business is now ready for Industry 4.0.

Coca-Cola European Partners

A European beverage bottling company in the UK improves end-user application response times by an average of 30 percent, increases flexibility and promotes higher sales volumes and revenues when it migrates its SAP applications to an IBM Cloud and IBM Power Systems foundation.

AUDI AG

Drivers around the world know Audi for its beautiful, high-quality premium cars. To address the momentous market changes, Audi is focusing on electrification and hybridization but also on digitization, including cutting-edge areas such as connected cars and autonomous driving. With support from IBM Power Systems and SAP S/4HANA, enabled by IBM Services, Audi is driving its digital transformation.

MNG Kargo

MNG is using IBM Cloud Pak® for Integration solutions to connect to new sellers and new distribution points, and to incorporate new capabilities for improved services, including faster deliveries.

Novelex - How Novolex contains its timelines

To help it adapt more quickly to changing market needs, food packaging leader Novolex used IBM Planning Analytics powered by TM1 software to centralize data, reduce excess inventory by 16% and reduce its business forecasting process by 83%.

Ministry of Defence

The UK’s Defence HQ is driving greater business value from shared services by transforming its IT landscape with IBM, Deloitte, and Oracle.

The Co-operative Bank

IBM delivered an independent IT architecture for The Co-operative Bank with a 100% success rate: 250 applications. 800+ servers. Almost zero impact on the business and its customers.

Lojacorr Network

Lojacorr Network turns to IBM Robotic Process Automation to create bots that automate repetitive, manual processes. It saw an 80% increase in process execution efficiency without the need to hire staff to support the operations.

Lumileds Holding B.V.

Using IBM® Decision Optimization Center software, Lumileds shifted its focus from meeting just-in-time manufacturing demands to better optimizing its business with facts-driven decisions. From a central planning platform, the company can project the impact of process and supply changes against immediate production runs and long-term goals as well.