ABN AMRO Bank

Dutch banking giant ABN AMRO chooses IBM Watson technology to build a customer-facing virtual agent called Anna. Anna chats with 500,000 customers each year and successfully answers 85% of all tax-related questions.

Liberty Mutual

Discover how Liberty Mutual personalized its employee benefits process to provide more choices, greater transparency and cost-saving opportunities to help employees find their best-fit benefits plans.

Sisyfos

The OVERBLIQ platform from Sisyfos, built on IBM Cloud services and technologies, slashes mobile app development time in half.

Apendo AB

Smarter, faster governance leads to happier citizens. Apendo AB is using IBM Watson technology and an IBM Embedded Solution Agreement to accelerate government services with a conversational AI.

Linux Polska Sp. z o.o.

When the pandemic made in-person training difficult, Skytap on IBM Cloud helped Linux Polska give its students a better option.

CRM.COM

CRM.COM offers subscription billing, rewards, and digital money solutions running on IBM Cloud. As a result, its customers can increase their performance and revenue and maximize their operational efficiency.

BMW Group

BMW Group builds a diverse, inclusive workforce with HR data insights from Microsoft PowerBI and IBM Services

DOMINION

DOMINION gains independence and speed with IBM Cognos Controller software

Dana Incorporated

How Dana simplified its EDI environment using IBM technologies

The Ministry of Interior, State of Qatar

State of Qatar Ministry of Interior dramatically improves database performance when it offloads resource-intensive workloads to the IBM Db2 Analytics Accelerator for z/OS.

Micro Strategies

Micro Strategies protects your data using technologies across the IBM portfolio

Utica Park Clinic

Utica Park Clinic selected IBM Phytel solutions to help drive clinical and operational success.

City of Belgrade, Serbia

How the City of Belgrade enhanced public safety with digital technology

City of Tyler

Tyler, Texas modernizes its IT infrastructure to better serve the community during and beyond the pandemic

Orient Commercial Joint Stock Bank

Supporting customers and partners with technology

Petroleum Development Oman LLC

Petroleum Development Oman migrates to a cloud-based IBM Maximo solution with help from Carillion Alawi and IBM Business Partner Praxis Solutions, saving 2,300 hours annually by automating procurement steps.

Drugs.com

Drugs.com uses IBM Cloud Bare Metal Servers and IBM Cloud Virtual Servers to provide factual, professionally curated content about more than 35,000 medications.

Royal Melbourne Hospital

The Royal Melbourne Hospital digitized facilities management with the IBM TRIRIGA solution. Instead of paper-based processes, employees respond to service requests via smart devices, enabling transparency, real-time monitoring and improved response times.

Rebendo

Rebendo is using Instana technology to help deliver centralized, real-time visibility into network operations.

Petroleum Development Oman

Petroleum Development Oman migrates to a cloud-based IBM Maximo solution with help from Carillion Alawi and IBM Business Partner Praxis Solutions, saving 2,300 hours annually by automating procurement steps

Iptor

ERP software specialist Iptor adopted a cloud delivery model with IBM Power, cutting IT infrastructure investments by up to 80% and enabling exceptional client experiences.

immocloud

immocloud is a new company that digitizes real-estate management. With a rapidly evolving, containerized app infrastructure, how does it ensure reliability and performance? It uses Instana for immediate, end-to-end observability.

Ideatolife

Wanting to do more for its customers, IBM Business Partner Ideatolife became an IBM Next Generation Ecosystem Business Partner. By migrating key offerings to IBM Cloud, the firm can improve service, accelerate innovation and scale into new markets.

Finologee

Managing Know Your Customer (KYC) data is time-consuming for banks. But doing it wrong can cost them hefty fines. Finologee’s KYC tools built with IBM API Connect help keep banks and customers compliant and connected, even if customers are remote.

Commercial International Bank

Commercial International Bank (CIB) had an ambitious list of goals and concerns when it started on its five-year security strategy towards zero trust. But CIB and its security team were up for the challenge. And IBM Security was ready to support them.

Horizon Power

Horizon Power has reduced its IT development time by more than 60% using IBM Cloud Pak for Integration to integrate, reuse and transform its business applications.

Shibuya

Shibuya made versatility the name of the game with tailored IT services based on IBM PowerSystems and IBM Storage technology.

The Stikets Company

Stiky provides 24x7 customer service, answering up to 90% of queries automatically.

Reckitt Group

IBM helped Reckitt drive manufacturing productivity while reducing equipment maintenance costs and energy consumption with its scalable, IoT-based Factory of the Future IT architecture.

Altissia

Altissia wants to build bridges between cultures by helping more people learn another language. To help ensure that its online learning platform is always available, it uses IBM Observability by Instana.

Wrapping up 24/7 business

Iberdrola

By the year 2022 Iberdrola will ensure that 70% of its suppliers are committed to environmental sustainability. Discover how SAP, SAP Ariba and IBM Services helped the energy supplier stay on track to meet this goal.

Wiwynn Corporation

Discover how Wiwynn is preparing to ramp up for global growth with a platform for digital transformation from IBM Services, SAP S/4HANA, and Azure

The Climate Service

The Climate Service Climanomics platform helps companies mitigate the financial risk of climate change. TCS worked with the IBM Garage to move the platform’s mission-critical workloads to a hybrid architecture across IBM Cloud and Red Hat OpenShift.

GittiGidiyor

For online retailers, Black Friday 2020 was like a tidal wave. eBay subsidiary GittiGidiyor rode the wave to unprecedented growth by managing application performance using IBM Observability by Instana.

TeeVid

TeeVid uses IBM Cloud Bare Metal Servers and IBM Watson Media to deliver engaging, interactive virtual events to audiences all over the world.

T-Soft

T-Soft, a provider of e-commerce solutions based in Turkey, offers its services on IBM Cloud, giving its customers greater scalability and flexibility.

Siemens Group

Siemens positions itself as a global employer of choice with help from integrated HR solutions from IBM and Workday

Ilmas

Ilmas is making it easier to build lighting solutions from its >450 million components thanks to IBM Business Partner Plurimedia and IBM Cloud.

Prisa

PRISA uses Instana to gain instant visibility into a complex application infrastructure.

Agrolly

Four students developed the 2020 Call for Code Global Challenge winning solution in just 25 days using open-source software on IBM technologies. The Agrolly farming assistance app provides weather and crop insights to help ensure productive yields.

SOCAR Turkey

SOCAR Turkey uses the IBM Cloud Pak for Business Automation solution to automate thousands of processes for its 13 subsidiaries. The result? Money saved, carbon footprint decreased, faster turnarounds and more.

Booking Group

Booking Group moved to open-cloud technology to employ cloud-native #apps and reduce reliance on a single cloud. IBM_Cloud allows them to remain agile and meet customers’ rental car needs quickly.

Movius

With IBM Cloud infrastructure and the Veeam on IBM Cloud backup and restore service, Movius gives global enterprise employees a security-rich corporate number that separates business calls and text messages from personal.

2mee

2mee brings mixed reality to messaging on IBM Cloud

Sally Beauty Holdings

At the onset of COVID-19, Sally Beauty Holdings uses IBM Sterling Order Management software to deploy ship-from-store capabilities in 3,000 US retail stores in 3 weeks, driving a 540% increase in sales.

PNC Financial Services Group

IBM Sterling Transformation Extender enables PNC Bank to integrate customer, supplier and business partner transactions across the enterprise.

Daxko

Daxko’s customers were hit hard by the pandemic. It needed to help them adapt. But it had a newly expanded, diverse IT landscape to contend with. Learn how Daxko used Instana to manage complexity while pivoting to new offerings in unprecedented times.

Fortune Technology Company

Forging a strategic partnership with Fortune Technology Company, a well-known state-owned optical cable manufacturer adopted Fortune Technology’s RPA finance robot consulting and implementation services underpinned by IBM Cloud Pak for Business Automation to help optimize its financial processes, reduce costs, and increase efficiency.

Club Med delivers smooth booking experiences

To plan the perfect vacation, Club Med customers typically begin their search on mobile devices and later switch to the contact center channel as they progress on their booking journey. Working with experts from IBM, Club Med uses seamless omnichannel capabilities from Microsoft Dynamics CRM to offer contact center teams a 360-degree view of customer interactions on every touchpoint—enabling tailored, high-quality services that help every customer find their ideal getaway.