The Stikets Company, S.L.

Stikets, an international label and sticker manufacturer, worked with IBM Business Partner Enzyme Advising Group to implement Stiky, a chatbot powered by the IBM Watson® Assistant platform running on IBM Cloud®. Stiky provides 24x7 customer service in multiple languages, answering up to 90% of queries automatically, to keep customers satisfied.

Desert Sage Health Centers

Medical facilities across the globe grappled with the overwhelming influx of patients during the COVID-19 outbreak. To accommodate the increase in patient numbers, Desert Sage Health Centers built a drive-in clinic with the help of Simpler® Consulting, an IBM Company. Within days, the rural health system was providing safe, car-side patient care.

Petroleum Development Oman LLC

Limited by paper-based back-office processes, PDO was looking to embrace a computer-aided facilities management (CAFM) solution. The business joined with Carillion Alawi LLC and IBM Business Partner Praxis Solutions to migrate its procurement and company-wide asset and real estate management processes to IBM® Maximo® software.

BRUNATA-METRONA

BRUNATA-METRONA is on a mission to substantially improve energy efficiency in properties using digital technologies. By integrating its SAP® solutions to IBM® Power® Systems and IBM Storage, the company provides intelligent home automation capabilities that enhance customer satisfaction, help cut costs, and accelerate its own business processes.

ANTA Group

When it comes to sportswear, every customer has unique needs and preferences around style, size, and price. To empower customers across China to find their perfect fit, ANTA Group is working with IBM® Services™ to shape personalized, high-quality retail experiences in store, online and on mobile, supported by lean merchandising from SAP S/4HANA®.

City of Markham

In an effort to help keep its community informed and safe during the COVID 19 pandemic, the City of Markham – Canada’s high-tech capital – became the first city in Canada to deploy the IBM Watson® Assistant for Citizens virtual agent, enabling users to receive up-to-date COVID-19 information online, by phone or by using the Access Markham mobile app.

Della Volpe delivers the goods on time, every time

Evolution Systems

To accommodate the shifting storage demands of its cloud services customers, IBM Business Partner Evolution updated its data centers with IBM FlashSystem® 7200 hardware, featuring the IBM® Storage Utility Offering. Now, the business can quickly and easily match its infrastructure to customer needs — all while boosting performance.

Indosat Ooredoo

With a vison to be Indonesia’s leading digital telecom player, Indosat Ooredoo was seeking to enhance customer experience and agent productivity by embedding digital in all customer interactions. Indosat Ooredoo collaborated with IBM to modernize its contact center using Salesforce solutions and IBM Garage™ methodology. This helped Indosat Ooredoo reduce the Average Handling Time (AHT) by 50% and Average Speed of Answer (ASA) by 90%.

Blanc und Fischer IT Services GmbH

To unlock innovation and synergy, Blanc und Fischer Services IT GmbH, part of BLANC & FISCHER Family Holding, worked with IBM and Red Hat to standardize its SAP applications to IBM® Power® Systems, IBM Storage, and Red Hat Enterprise Linux. From kitchen water systems to factory-floor IoT solutions, the company is building a sustainable future.

Roman’s Pizza

Overwhelmed by high volumes of customer queries, Roman’s Pizza joined with IBM Business Partner Ocular Technologies to launch Levi, a customer support chatbot. The solution, powered by IBM Watson® technology, allows consumers to more easily find the food they crave while helping customer service staff stay a little saner.

Nowy Styl

Nowy Styl consolidated its Oracle® Database workload and IFS ERP on the IBM® LinuxONE platform, increasing business-critical processing speeds by an average of 450% and adding layers of security and flexibility. Working with IBM Business Partner UpWare, Nowy Styl improved Oracle Database performance with IBM FlashSystem® 5100 storage and used IBM Global Financing to accelerate deployment.

PBM Personal Business Machine AG

Consumers don’t like to feel like a number. PBM’s award-winning digital communication platform makes sure they don’t. By using the IBM Cloud® Kubernetes Service on IBM Cloud and additional cloud services, PBM gains the flexible, scalable and security-rich environment it needs to launch hyper-personalized multimedia campaigns that drive eye-popping results.

Dornier MedTech

With less than four months to make a change, Dornier took charge to move its financial consolidation processes from its parent company’s on-premises server. Presented with options by IBM Business Partner Adept Enterprise Solutions Pte Ltd., it chose IBM® Cognos® Controller on Cloud. The timely rollout was successful, with virtually no disruption to the company’s global operations.

Global agribusiness

This international agribusiness annually handles millions of tons of commodities—but its ambitions to accelerate growth of its integrated global agriculture supply chain were impeded by 100 isolated back-office systems. The company engaged IBM® Services® to deploy integrated SAP solutions that deliver unified data insight, driving efficiency and growth.

Hex Trust

The size of the digital assets market could reach trillions of dollars – if, and only if, widespread adoption occurs. To help spark the digital asset revolution, Hex Trust built a custody platform based on IBM® LinuxONE and IBM Hyper Protect Virtual Servers, which enables security, liquidity and resilience at unprecedented scale.

Taylor Made Media and BASE Media Cloud

When the UK went into lockdown, Taylor Made Media was forced to quickly move much of its data into cloud storage and shift workflows to enable teams to work remotely. Data security and round-the-clock technical support were critical, so it turned to BASE Media Cloud and IBM Cloud solutions (IBM Aspera).

Robertson Group

Robertson Group was using spreadsheets for reporting, planning and forecasting, and its accountants were spending most of their time entering data manually from multiple data sources. This resulted in challenges with version control, duplication of work and data accuracy. IBM Business Partner Spitfire Analytics Limited used IBM® Planning Analytics powered by TM1® technology on IBM Cloud® to unify multiple data sources and automate complex reporting.

BrainCreators

Domain experts are the lifeblood of many businesses, who would clone them if they could. BrainCreators enables you to do the next best thing, transferring corporate knowledge to machines to enable intelligent automation. Using accelerated IBM® Power® Systems servers, BrainCreators helps companies increase productivity, quality and efficiency.

Banca Alpi Marittime Credito Cooperativo Carrù S.c.p.A.

To accelerate credit requests, Banca Alpi Marittime joined with IBM Business Partner Analytics Network S.r.l. to launch Credit Scorecard App, an AI-powered approval engine backed by IBM® SPSS® Modeler technology. Using advanced data modeling, the system evaluates applicants’ financial information, authorizing credit lines without human intervention.

The American University in Cairo

Challenged with data silos and reporting mechanisms that took weeks to make data available, AUC decided to build a business intelligence (BI) platform based on IBM® Cognos® Analytics and IBM Db2® Data Warehouse on Cloud technologies. Today, AUC leadership has immediate access to information that supports reliable and informed decisions.

Bell Textron Inc.

Bell Textron Inc.—a storied innovator in helicopters and a pioneer in tiltrotor, vertical lift aircraft for both military and commercial use—works with IBM to apply AI in its aircraft maintenance process to predict and prevent costly equipment failure.

Shou Ray Information Services Co., Ltd.

IBM Business Partner SRIS, an IBM® Micromedex® partner in Taiwan, needed to strengthen its regional foothold. The company teamed with IBM Watson Health® to drive growth with two AI-infused solutions for clinical decision support — the IBM Micromedex with Watson™ solution and the DynaMed and Micromedex with Watson solution.

Huhtamaki

If you’ve had coffee to go, there’s a good chance Huhtamaki made the cup. As a global manufacturer of sustainable food-on-the-go and food-on-the shelf packaging solutions, Huhtamaki’s innovative products help billions of consumers around the world make responsible lifestyle choices every day. And, as demand for more sustainable packaging grows, so too does their need for more flexible data storage and protection. So, Huhtamaki turned to IBM® Cloud™ Object Storage and IBM Spectrum® Protect Plus to create a more sustainable global IT infrastructure system.

SIAA

When coastal enterprises in Brazil need reliable forecasts to inform their response to severe sea and weather conditions, they turn to SIAA. By running computational models powered by IBM Watson AI technology on IBM Cloud, the organization can deliver improved forecasts that help reduce delays and accidents in the port sector while helping save lives.

Epiphany S.R.L.

When IBM Business Partner Epiphany conceived its groundbreaking open banking platform, it needed a rich and robust cloud environment to build and deploy it. The startup chose the IBM® Cloud Kubernetes Service on IBM Cloud® and uses additional IBM Cloud services, gaining the agility and availability required to grow its business and wow its banking customers.

KAZANCI HOLDING

To replace disjointed financial planning and reporting processes, KAZANCI and IBM Business Partner Planist Bilisim Hizmetleri ve Danismanlik Tic. Ltd. Sti. created a centralized budgeting and consolidation framework — backed by IBM® Planning Analytics powered by TM1® software — that lets users plan and report quickly and easily using integrated financial data.

LIMOSS

For insurance markets to operate efficiently, participants must be able to work together seamlessly. LIMOSS supports the London market by providing cost-effective, easy-to-adopt integration, authentication and secure data exchange services, all running in a multicloud environment managed by IBM.

Habib Bank Limited

Habib Bank Limited (HBL) is winning global recognition for its digital innovations. To support future initiatives, the banking giant turned to IBM® Services® to move its on-premises testing and development environment to a managed services model, and provide IBM infrastructure as a service (IaaS) and platform as a service (PaaS) cloud compute offerings.

Delfi Limited

IBM Services solution helped break down silos of data, enabling Delfi to gain 360-degree views of information and conduct regional analytics.

IBM Global Financing

The Global Financing IT team was using manual processes to collect the data it needed to populate its Global Sales Portal, a resource that sellers rely on for opportunity data. After moving the portal to Red Hat® OpenShift® on IBM Cloud® and implementing IBM Cloud Pak® for Data, the team can now automatically populate the portal with the most current information, eliminating hours of manual processes.

Shibuya

No one knows what’s around the corner. To enable clients to capitalize on every opportunity, Shibuya builds tailored IT services based on IBM® Power® Systems and IBM FlashSystem® technology. With these agile IT resources, the company can provide exceptional resilience, performance and scalability to power its clients’ businesses.

Utica Park Clinic

UPC sought to combine its electronic health record (EHR) software from Epic Systems Corp. with proactive, automated patient engagement tools. It selected IBM® Phytel® solutions from IBM Watson Health®, empowering providers to more efficiently convey appointment reminders and other important messages, address care gaps and measure quality metrics.

Asan Medical Center

With a vision to become a Smart Hospital, Asan Medical Center (AMC) was seeking to improve operational efficiency and customer service by employing transformational technologies. AMC collaborated with IBM Services to automate bed allocation and inpatient reservations through intelligent automation, using the IBM Garage™ methodology. This helped AMC allocate beds up to 20 minutes faster and reduce the workload of hospital staff by 3 hours per day.

OTTO (GmbH & Co. KG)

To enhance its cloud readiness, German online retailer OTTO needed a more flexible security model. The company chose the IBM® Security QRadar® on Cloud solution, helping improve visibility and insight across on-premises and cloud platforms and freeing security resources to focus on threat analysis, response and improvements.

VLI

The challenge of complying with hundreds of government regulations and granting access to IT systems for thousands of workers was putting VLI at risk. To better manage compliance and identity governance and administration, the logistics giant deployed a suite of solutions from the IBM® Security™ portfolio of products and realized gains across the business.

Leading Industrial Manufacturer

A leading industrial manufacturer looked to increase operational flexibility and respond faster to market changes. The company worked with SAP and IBM® Services® to optimize its SAP Supply Chain applications and SAP HANA® technology, on IBM Power® Systems and storage hosted by IBM, unlocking efficiencies and enhancing environmental performance.

Auto parts manufacturer

In the high-octane automotive industry, component suppliers are on call 24/7 to serve just-in-time manufacturers. To meet these demands, this leading auto parts manufacturer relies on SAP HANA® on IBM® Power Systems™ to fuel its mission-critical operations, helping to drive rapid, robust processes that exceed client expectations.

Trusco Nakayama Corporation

Specialist wholesaler of professional machine tools Trusco Nakayama set out to enhance its stock management and delivery capabilities. Working with IBM, the company moved its inventory and supply chain management applications to SAP S/4HANA® in a cloud environment, generating actionable insights that enable the company to deliver stellar service.

Reynolds Catering Supplies

Every operator in the foodservice industry depends on a reliable supply of high-quality goods. Reynolds Catering Supplies (Reynolds) ensured it always delivers by protecting business continuity with high availability IBM® FlashSystem® storage and IBM Power® Systems servers deployed with help from IBM Business Partner Chilli IT.

The Weather Channel’s COVID-19 Q&A with IBM Watson chatbot

Japan Airlines Co., Ltd.

JAL Group, the parent company of Japan Airlines, has a vision: to serve as the world’s most preferred and valued airline. However, an outdated IT infrastructure hindered digital transformation. To gain a flexible IT environment that evolves as business needs change, Japan Airlines and its core IT subsidiary, JAL Information Technology Co., Ltd. (JAL INFOTEC), engaged IBM to build a hybrid cloud infrastructure on IBM Cloud®.

PROMOS

PROMOS supports property management companies with a full range of business and IT consulting, development, and implementation services. To operate with flexibility, extend capabilities, and boost business agility, PROMOS implemented SAP S/4HANA® on IBM Power® Systems and IBM Storage, helping streamline operations and increase profitability.

HealthPartners

To quickly access the full continuum of patients’ radiology studies, HealthPartners seamlessly united its Merge PACS platform with IBM® iConnect® Enterprise Archive. The organization took advantage of the Merge PACS enterprise mode to create a fully replicating imaging environment, dramatically increasing uptime, performance and user satisfaction.

Streebo Inc.

Wanting to make the creation of chatbots a much simpler endeavor, IBM Business Partner Streebo created a chatbot accelerator. The new solution, built with IBM® Watson® and IBM Cloud Pak® technology, allows users to quickly assemble robust, AI-powered chatbots from a catalog of existing templates and widgets.

UMBRAGROUP S.p.A.

Concerned with the level of non-conforming parts in its high-precision manufacturing processes, UMBRAGROUP worked with IBM and IBM Business Partner Nodes S.r.l. to create a modeling and prediction solution based on IBM® Watson® Studio technology. The platform helps to identify previously unknown factors that can hamper successful production runs.

Syniti

Syniti, one of the world’s leading enterprise data management specialists, used the Skytap on IBM® Cloud® solution to help clients move business-critical data to the cloud more quickly, securely and cost-effectively. This was especially important for moving to SAP S/4HANA®. Reducing risk, complexity and cost by taking advantage of cloud-based migration software, with RPA, AI and ML capabilities, ensures a significant ROI.

MINES ParisTech

Business thrives on innovation, and the convergence of classic computer simulation with new deep learning techniques presents a world of new opportunity. To help its industry partners seize the initiative, MINES ParisTech is building hybrid modeling and analytics tools on an IBM® Power® Systems AC922 server with IBM POWER9™ CPUs and NVIDIA GPUs.

Kuantum Papers

Leading paper manufacturer Kuantum Papers has set its sights on expansion. To ensure its business processes can scale efficiently to match its growth ambitions, the company selected integrated SAP S/4HANA® solutions running on IBM® Power® Systems and IBM FlashSystem® storage, delivering reduced operational costs and greater production control.

Tamilnadu Newsprint and Papers Limited

TNPL aims to become the number-one paper and packaging board manufacturer in India. As its mill expansion projects drove up IT workloads, TNPL’s legacy infrastructure experienced capacity and performance bottlenecks. By moving its Oracle solutions to IBM® Power® Systems S922 servers and IBM Storage, TNPL is ready for fast growth.