Business Challenge story
Pet food specialist Royal Canin saw an opportunity to further improve customer service, create an ERP that would automate internal controls and enable a digital transformation for online sales channels.
To enable a fast worldwide rollout, the company joined forces with IBM to replace fragmented IT systems and processes with a standardized global platform built on Microsoft Dynamics NAV.
Process standardization in one global solution enhances capabilities and efficiency, and enables internal-control compliance. The solution also gives an opportunity to launch new e-commerce channels.
- IBM Global Business Services
- GBS AD&I - EA - Microsoft
- GBS BCS EA - Microsoft
- GBS AD&I - Application Development & Management