Business Challenge story

Survey fatigue was a big challenge that InMoment faced while surveying individuals . They wanted to, keep their surveys short and dynamic without probing people too much and still manage to get all relevant information to help their clients make informed decisions.

Transformation

InMoment leveraged Watson’s Machine Learning capabilities to allow its solution to continuously learn and understand what the customers are talking about, to customize it based on individuals, making its surveys more effective.

Benefits

InMoment helps their clients make informed business decisions by providing them meaningful insights about its customers and their expectations.

  • AI/Watson