IBM Services is our trusted partner as we fully implement our new Human Resources Management System. They are able to provide solutions to challenging issues that deliver business value to BCLC.

—Maria Sandhu, Manager HRMS & Analytics, British Columbia Lottery Corporation

Business Challenge

Gambling entertainment company British Columbia Lottery Corporation (BCLC) wanted to improve workforce planning, to ensure that it has the right employees with the right skillsets to meet future challenges.

Transformation

By deploying SAP SuccessFactors HCM Suite, the HR department gained deep insight into the employee lifecycle, enabling BCLC to manage talent more effectively.

Results

The solution consolidates 15 HR applications, covering the entire employee lifecycle; the complete compensation holdback process has been accelerated from three weeks to just three days.

Solution category

  • Global Business Services
  • Solution components

    • GBS AD&I - EA - SAP
    • GBS BCS EA - SAP
    • IBM Global Business Services
    • IBM-SAP Alliance