Business challenge

With more businesses approaching Multitel for help solving incredibly complex challenges, how could the organization scale to meet growing demand for world-leading AI research?


To enhance its machine learning and deep learning capabilities, Multitel implemented IBM Watson Machine Learning Accelerator—turbocharging the pace of innovation.


10x faster

training of machine learning models accelerates research

Boosts productivity

by empowering multiple researchers to use powerful GPU resources at the same time

Supports innovation

in avionics, automotive manufacturing, medical science and industry 4.0

Business challenge story

Fulfilling revolutionary potential

Artificial Intelligence (AI) is allowing researchers to address some of the biggest and most urgent questions facing the world. For example, how to tackle climate change or find effective treatments for degenerative diseases.

While many organizations are interested in AI, few have the data science expertise and tools to use deep learning solutions to solve their business challenges. Enter Multitel—an ICT innovation center and a leader in machine learning research committed to helping companies across sectors reap the rewards of AI.

Jean-Yves Parfait, AI Team Leader at Multitel comments: “There is a lot of hype surrounding AI, which is making it more difficult for business leaders to have realistic expectations about how it could drive their business forward. We’ve made it our mission to help organizations realize the true potential of this emerging technology. We’ve been so successful that we’ve seen a steady increase in the number of companies commissioning AI research projects with us in recent years.”

Multitel wanted to ensure that it had the powerful, reliable and flexible IT systems in place required to support increasing demand for cutting-edge research.

Parfait continues: “Until a few years ago, we were able to implement our machine learning research projects with our existing cluster of machines, which was equipped with a single GPU. However, we had hit a performance wall for modern deep learning activities—limiting the pace of innovation. We knew that by going to multiple-GPU servers, we could dramatically increase the pooled compute resources available to our researchers and take on more client projects.”

By removing computational bottlenecks in the machine learning process, IBM is helping us and our partners to come up with answers to some of the most pressing questions facing the world today.

Jean-Yves Parfait, AI Team Leader, Multitel

Transformation story

Powering research

To scale its AI capabilities, Multitel deployed IBM Watson Machine Learning Accelerator—a comprehensive suite of open source machine learning frameworks, a rich variety of AI development tools, and ultra-reliable IBM Power System AC922 servers equipped with four Tesla V100 GPUs.

Parfait says: “We thought of IBM straight away, due to their excellent reputation in the tech industry for AI innovation. With four integrated GPUs, IBM Watson Machine Learning Accelerator could resolve many of the bottlenecks that our machine learning experts encounter, by reducing latency and accelerating neural network training.

“What’s more, we were impressed that the IBM solution supports open source frameworks that the research community is familiar with. We saw an opportunity to use Docker containers to package each research project into self-contained units, enabling our researchers to share resources more effectively.”

Multitel engaged technical consultants from IBM Belgium to help with the implementation. The IBM team architected the solution to optimize performance, and then benchmarked it to ensure that it would deliver.

“We wanted to upgrade our machine learning systems as quickly as possible so that we could get back to focusing on research,” explains Parfait. “We set ourselves the target of deploying IBM Watson Machine Learning Accelerator in under eight weeks. The experts from IBM Belgium were instrumental in helping us to achieve this goal.”

Thanks to IBM Watson Machine Learning Accelerator we can now train machine learning and deep learning models up to 10 times faster—reducing the total training time from weeks to just days.

Jean-Yves Parfait, AI Team Leader, Multitel

Results story

New avenues for innovation

With IBM Watson Machine Learning Accelerator underpinning its AI capabilities, Multitel can accelerate research and dedicate more time to making breakthroughs that could change the world.

“Thanks to IBM Watson Machine Learning Accelerator we can now train machine learning and deep learning models up to 10 times faster—reducing the total training time from weeks to just days,” says Parfait. “Training our machine learning algorithms faster frees up more time for us to test and refine these models, which in turn enables us to speed up downstream development.”

By containerizing the AI workloads with Docker, Multitel can share resources between its team of researchers more evenly too. Parfait explains: “By accelerating machine learning training and sharing our resources across our team, we are much better prepared to handle increasing demand for our services.”

Making a difference

Multitel is developing innovative solutions with its clients and partners in various fields including avionics, automotive manufacturing, medical science, SmartCities, and industry 4.0. For example, it put its new AI capabilities to work developing a voice assistant to guide pilots through pre-flight and in-flight checks.

Parfait explains: “We expect our cockpit voice assistant to enable exceptional passenger safety while supporting increased levels of automation in both the avionics and automotive industries.”

Another client has engaged Multitel to help doctors develop a deeper understanding of Parkinson’s disease. Specifically, the company is analyzing data from motion sensors to gain a deeper understanding of patients’ conditions.

“Using a deep learning model trained using IBM Watson Machine Learning Accelerator, we analyze images and motion sensor data to identify limitations in a patient’s movement,” says Parfait. “Our goal is to give doctors the information they need to give more accurate diagnoses and help more patients maintain full mobility for longer.”

Tackling climate change through intelligent urban planning is also on Multitel’s agenda. The company is working with one local authority to turn surveillance cameras into intelligent traffic flow monitoring devices using machine learning techniques developed on IBM Watson Machine Learning Accelerator. By analyzing thousands of images and videos of traffic in the city, the AI solution can spot patterns in traffic flow throughout the day.

“For instance, more vehicles travel into the city in the morning than they do in the evening,” adds Parfait. “If the local authority can harness this data in near real-time, then it could create a dynamic signaling system that can adapt to patterns in traffic flow to reduce congestion and the pollution it generates.”

Parfait concludes: “IBM Watson Machine Learning Accelerator has helped us to take our AI research to the next level. By removing computational bottlenecks in the machine learning process, IBM is helping us and our partners to come up with answers to some of the most pressing questions facing the world today.”

Multitel logo


Established by the Engineering Faculty of the University of Mons, Multitel Innovation Center has led the charge in developing innovative engineering solutions using the latest innovations in science and technology for more than two decades. The non-profit organization works across industries to develop specialist solutions in signal and embedded systems, network engineering, applied photonics, computer vision and railway certification.

Take the next step

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