What it has allowed us to do is explore correlations in data that we never would have thought to look for

—Mark Lack, Director Cognitive Analytics, Mueller Inc,

Business Challenge story

Many companies have too much data and they don’t know what to do with it. Mueller Inc looked for a solution to transform their data into actionable business knowledge.

Transformation

As a long time Analytics customer, Mueller knew there was a next phase in analytics. Watson Analytics Professional is an enhanced cognitive analytics platform to derive useful business insight from structured and unstructured data spread across the business.

Benefits

Accelerates time to value on processing new data by 90 percent; Reduces time spent on manual processes by creating new reports in the most effective format; Generates opportunities through enhanced marketing insight by recognizing patterns in customer data collected by the call center

Solution Category

  • IBM Hybrid Cloud
  • AI/Watson