The insights revealed by the IBM Kenexa solution help our recruiters to pick the best sales associates.

Spokesperson, Jewelry retailer

Business Challenge story

To drive sales and business growth, this retailer must attract and retain skilled and motivated people. How could it identify the best candidates for customer-facing sales roles?


The retailer worked with IBM to design a sales associate assessment that identifies the skills and traits linked to sales success. Today, this test forms a key part of the recruitment process.


With deeper insights into the factors that predict sales success, the company can make better-informed hiring decisions and shape stronger sales teams that help drive profitable growth.

Solution Category

  • Talent Solutions
  • Solution Components

    • Retail: Smarter Operations
    • Talent Assessments - SaaS