Business Challenge

How could Fujikura efficiently manage tens of thousands of employees globally to attract, train and retain top talent, while maximizing productivity and business growth?


Working with IBM Services, Fujikura built a unified global human resources management platform based on SAP SuccessFactors.



local information gaps


insight on thousands of employees globally


staff success, boosting productivity and profitability

Business Challenge Story

Managing a global workforce

To retain its competitive edge and continue its global expansion, Fujikura must attract, train, and retain top talent. To maximize productivity while driving career progression, the company must offer a top-quality working environment as well as understand the abilities and ambitions of staff.

Previously, Fujikura managed its tens of thousands of employees using traditional, paper-based methods. As the company grew, the time and effort involved in this process soared. In addition, heavy reliance on manual processes led to data-entry errors.

Eventually, increased costs and sluggish processes threatened to hinder the company’s efforts to attain its business goals. Fujikura knew that it had to take action.

We want to create a system that contributes to the growth of not only the company but also each employee as we expand globally.

Yukihiro Nakayama, Manager of the Health Management Promotion Division, Fujikura

Transformation Story

Finding a solution

To manage its global workforce in a timely, accurate and effective manner, Fujikura needed a standardized enterprise-wide human capital management platform. The company engaged IBM Services to create a suitable cloud-based platform to support its global business, and decided to deploy SAP SuccessFactors.

The IBM team listened carefully to Fujikura’s needs and challenges, gaining a detailed understanding of the company’s vision for the new solution. Based on the wealth of experience gained from supporting other clients’ new systems, IBM provided Fujikura with the necessary talent management know-how to develop a new way of working, and mapped out the global talent management solution.

To minimize the gap between Fujikura’s requirements and the final solution, the company created multiple prototypes of the new system. This approach encouraged Fujikura to envision the platform they wanted and how they planned to use it right from the start.

IBM formed a small team of elite consultants who completed the deployment in just three months. By deciding to use SAP SuccessFactors as a cloud-based solution, Fujikura was able to complete the implementation much faster than traditional deployments, and built the new platform without major capital expenditure.

Results Story

Driving growth

With the IBM and SAP solution in place, Fujikura succeeded in building an enterprise-wide human capital management system which is expected to rapidly, accurately and efficiently provide the required employee information to boost the company’s growth.

In future, Fujikura is confident that it will be able to gather crucial data on its 52,000 employees across the world in real time, and eliminate local information gaps, driving staff success and boosting productivity and profitability.

Fujikura logo

About Fujikura

Headquartered in Tokyo, Fujikura specializes in manufacturing electrical equipment and telecommunication systems. The firm employs more than 52,000 people across a consolidated network of worldwide subsidiaries.

Solution Components

  • Electronics: Cognitive Supply Chain
  • Electronics: Integrated Industry Framework
  • GBS AD&I - EA - SAP
  • GBS AD&I - EA - SAP - Application Maintenance Services
  • IBM Global Business Services
  • IBM-SAP Alliance

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