Because the BigFix agent on each client does most of the reporting work, the solution is very lightweight. We can have a quarter million endpoints in our primary system, and that’s very powerful.

A level 3 technology engineer at the company

Business Challenge story

Streamline processes for centrally controlling, managing and reporting on 27,000 servers across the enterprise.


The company deployed the IBM BigFix solution because it enabled near-real-time visibility into the state of systems.


The retailer can now complete a 2,400- hour deployment project in 32 hours and perform two days of inventory reporting in 10 minutes; it can proactively test and roll back changes, significantly reducing labor costs.

Solution Category

  • IBM Cloud
  • Solution Components

    • BigFix Withdrawn
    • Software Services for Cloud