With IBM BigFix we will be able to guarantee that all of our endpoints are patched appropriately, and we will be able to provide solid proof that we have a regular, fully documented patch process in place. This will be a huge step in helping us to move closer to full PCI DSS compliance.

Neil Wakefield, System and Process Change Manager, The Co-operative Food

Business Challenge story

The Co-operative Food wanted to develop a more unified approach to patch management, in an effort to improve compliance with PCI DSS standards and enhance security across its retail network.


The IBM BigFix solution helps the company to centralise and streamline the patching process, delivering more effective patch management for an endpoint environment comprising some 19,000 devices.


Near-real-time, automated patch discovery and management helps ensure that endpoints maintain appropriate patch levels. Integrated reporting helps demonstrate compliance with PCI DSS requirements.

Solution Category

  • Other
  • IBM Cloud
  • Solution Components

    • BigFix Withdrawn