Challenge
IndusInd Bank wanted to upgrade the middleware for all of its existing enterprise applications with minimal downtime
Transformation
A team from the IBM Software Accelerated Value Program helped IndusInd quickly and smoothly migrate its enterprise applications to IBM WebSphere Application Server v8.5.5 software
Results
Improved productivity and compliance
by upgrading to WebSphere Application Server v8.5.5 softwareEnhanced customer service
through accelerated processing timesGreater scalability and reliability
to support ongoing business growthChallenge story
Facing application migration risks
IndusInd Bank runs a multi-vendor application environment, including several key banking applications, on the IBM WebSphere Application Server platform. As the bank planned to upgrade from version 7.0 of the WebSphere software to version 8.5.5, it faced two major challenges: it needed to identify and mitigate the risks of the migration for each application involved; and it needed to conduct the migration with minimal disruption to the business.
“ IBM AVP services engaged their migration experts on this project and helped us conduct a smooth migration of critical applications without any business downtime and impact. ”
— Sanjay Jaiswal, Chief Information Officer, IndusInd Bank
Transformation story
Seamless migration
IndusInd Bank engaged the support team from the IBM Software Accelerated Value Program, which specializes in helping to reduce the risks associated with complex IT projects. The IBM team facilitated a migration assessment and produced a detailed migration planning document that highlighted—for each of the bank’s affected applications—the migration methodology, tooling, required effort, prerequisites, dependencies, timelines and more.
Only one week after IndusInd Bank and the IBM team began to implement the plan, they had successfully migrated 10 medium- to high-complexity applications to WebSphere Application Server V8.5.5 software. Throughout the project, the Accelerated Value Program team provided installation, configuration, performance tuning, best-practices implementation and issue resolution services.
Results story
Greater speed, greater scalability
- Enabled the bank to seamlessly migrate all enterprise applications to WebSphere v8.5.5 software, thereby improving performance, productivity and compliance
- Reduced turnaround and processing times, resulting in improved responsiveness to the bank’s customers
- Used the updated WebSphere platform to establish a more reliable, scalable infrastructure that will support future growth

IndusInd Bank Ltd
Founded in 1994 and headquartered in Mumbai, IndusInd Bank Ltd serves consumer and corporate customers at 1,300 branches and 2,100 ATMs across India and in London, Dubai, and Abu Dhabi.