Aiming to create new revenue streams, the Jordanian Electric Power Company (JEPCO) needed a secure technology foundation upon which to build its new offerings.
Working with IBM Business Partner Business Innovation, JEPCO is transforming its approach to IT, moving away from rigid on-premise environments towards the flexible, robust IBM Cloud.
Enablesthe company to create new revenue streams by expanding its portfolio
Offerssuperb reliability, high performance and enhanced disaster-recovery capabilities
AllowsJEPCO to offload IT administration and instead focus on its core business
Business Challenge Story
Launching new services
Aiming to boost profitability, the Jordanian Electric Power Company (JEPCO) spotted an opportunity to launch new services for its customers. To reach its goal, the company first needed to overcome a challenge: since its inception, JEPCO had relied on on-premise, custom-developed applications, which lacked the flexibility needed to let the IT team rapidly develop new services.
Furthermore, the business was growing rapidly, and JEPCO urgently needed greater headroom in its IT infrastructure.
The company recognized that to gain scalability and flexibility to launch the new offerings, it first needed to deploy a secure, flexible technology platform.
Robust cloud platform
JEPCO joined forces with Business Innovation, an IBM Business Partner, to deploy IBM Cloud for SAP Applications. JEPCO selected IBM because of its reputation for reliability, and the belief that IBM would help the company to overcome any obstacles in the deployment.
Business Innovation assumed responsibility for managing the SAP applications, while IBM was tasked with providing a reliable cloud service. In addition, IBM deployed IBM Bluemix® to help JEPCO and Business Innovation develop new offerings.
By hosting its workloads on the IBM public cloud, JEPCO was able to improve system performance and reliability. In addition, the company gained a disaster-recovery solution for its local environment that is operated and managed at an IBM Cloud data center in Europe to ensure business continuity.
Generating greater value
After starting to use IBM Cloud for SAP Applications as a development and production environment, JEPCO’s IT team received excellent feedback from personnel in other divisions, who felt that the solution fully met all their requirements. Now, JEPCO is using the platform to transform its business and launch new customer offerings.
The company is happy with the scalability, reliability and response times from the IBM Cloud for SAP Applications, and is confident that the platform will continue to meet its requirements in future. By handing off IT administration, JEPCO is free to focus on its core business and on improving customer service.
About Jordanian Electric Power Company
The Jordanian Electric Power Company (JEPCO) is responsible for distributing and retailing electricity in the Hashemite Kingdom of Jordan. Its customer base accounts for approximately 65 percent of the Kingdom’s consumers.
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