Once again, IBM proved to be the ideal partner during a tricky phase in our business journey. The market is pushing us to keep pace with constant changes and we simply can’t afford to be held back by a lack of performance or flexibility. With help from IBM, we have succeeded in sharpening our competitive edge.

—Spokesperson,European Railway Operator

Business Challenge story

To compete against cut-price airlines and low-cost coach operators, this European rail operator looked to create an engaging sales experience combined with flexible travel and ticketing options.

Transformation

The operator enhanced its web and mobile experience by streamlining processing of customer queries, enabling real-time service updates for travelers, and creating flexible journey-planner solutions.

Benefits

Sleek, modern customer interfaces that offer a wider range of travel options have boosted ticket sales by a double-digit percentage, winning revenue back from competitors and strengthening profitability.

Solution Category

  • Middleware
  • IBM Cloud
  • IBM Hybrid Cloud
  • Hybrid Cloud Integration
  • Solution Components

    • DB2 Tools for z/OS - Overview
    • DB2 for z/OS
    • IBM Z: IBM Z running z/OS
    • IBM Z: IBM zEnterprise EC12 (zEC12)
    • T&T: Traveler Core Systems Transformation
    • WebSphere DataPower XC10 Appliance v2
    • WebSphere MQ
    • z Systems
    • z Systems : z Systems running Linux