Business Challenge story
A credit agency wanted to improve its decision management processes to help increase the value of the products and services it offers its customers.
The agency used IBM Operational Decision Management software to create a solution that gives customers greater control over business rules.
The agency’s customers can now make policy changes within hours instead of weeks, while the agency itself decreased by 88 percent the amount of time required to create credit assessment reports.
- Operational Decision Manager (ODM)