What brought our attention to the IBM product, which is now called IBM Operational Decision Management, was the richness of the UI and its ability to support not only the technical user but the end user.

—Vice president of product development,credit agency

Business Challenge story

A credit agency wanted to improve its decision management processes to help increase the value of the products and services it offers its customers.

Transformation

The agency used IBM Operational Decision Management software to create a solution that gives customers greater control over business rules.

Benefits

The agency’s customers can now make policy changes within hours instead of weeks, while the agency itself decreased by 88 percent the amount of time required to create credit assessment reports.

Solution Category

  • Middleware
  • IBM Hybrid Cloud
  • Hybrid Cloud Integration
  • Solution Components

    • Operational Decision Manager (ODM)