Since we’ve deployed Netcool Operations Insight, we’ve only had one outage and it was human related. So I can sleep a lot better at night being a customer of IBM.

Danny Butler, Manager of Network Surveillance, Consolidated Communications

Business Challenge

With service reliability at a premium, Consolidated Communications requires highly responsive fault monitoring and issue resolution across its sizeable network

Solution

"Since we’ve deployed Netcool Operations Insight, we’ve only had one outage and it was human related," explains Danny Butler, Manager of Network Surveillance at Consolidated Communications

Solution Category

  • IBM Cloud
  • IBM Hybrid Cloud
  • Hybrid Cloud Integration
  • Solution Components