“ Netcool, it really helps us to reduce the alarm volume by understanding what’s an important alarm, filtering, and correlating, so it really helps us to scale rapidly. ”
— Danny Butler, Manager of Network Surveillance, Consolidated Communications
Business Challenge
As a company that continues to grow rapidly, Consolidated Communications also needs to quickly and seamlessly incorporate newly acquired systems into its network operations
Solution
The company uses IBM Netcool Operations Insight software to filter and correlate network alarms, so it can respond more efficiently and scale fault management more easily across the expanding network
Solution Category