“The solution is creating awareness and greater trust in the bank. Customers see that we care and that their transactions are being executed within an environment that seeks optimal security.”
—Manager, Retail Banking Applications, A Benelux Bank
Business Challenge story
As malware-based attacks increased in its region, executives at a Benelux bank wanted additional security capabilities to stop man-in-the-browser and man-in-the-middle attacks against its customers.
Transformation
The bank uses fraud detection solutions from IBM that analyze customer devices, identify anomalies in web application behavior to detect known and new threats, and remediate threats.
Benefits
By gaining an early warning system for malware-based attacks, the bank can stop fraud before it occurs. This has helped reduce the bank's risk, while improving customer satisfaction.
Solution Category
Solution Components
- FSS: Banking - Risk and Compliance
- Trusteer Pinpoint
- Trusteer Rapport