We measure the results of our efforts so far by the timely release of a new loan share financing product that takes 30 minutes to approve versus two days previously. We’re meeting customer expectations, and that is the aim for the whole bank.

Chief Information Officer, Bank in the Middle East

Business Challenge story

This bank faced intense competition. Internal processes were reducing its competitiveness by slowing execution of transactions and development of new products.


The bank transformed its loan origination processes using IBM® WebSphere® Lombardi Edition and IBM WebSphere Operational Decision Manager. Also, new business processes make product approvals more efficient.


Now the bank approves loans in 30 minutes, rather than two days, and requires less time to develop a new product. It is competing more effectively, while better meeting customers’ needs.

Solution Category

  • Middleware
  • IBM Cloud
  • IBM Hybrid Cloud
  • Hybrid Cloud Integration
  • Solution Components

    • Integration
    • MQ