Designed with the caseworker in mind

The IBM Watson Health Solution for Child Welfare delivers domain expertise, solution depth and functional capabilities. The solution incorporates the key business flows that support best practice in child welfare processes with the flexibility to adapt those processes to local requirements. It provides caseworkers with a full view of clients and the influences on their life situations with the goal of supporting the child and family at every step of their journey.


Provides child welfare organizations the ability to modernize at their own pace. Choose one or multiple modules or opt for complete end-to-end functionality.

Flexible solution

Provides organizations a cost-saving child welfare solution. Configure or extend based on specific agency requirements and modernization plans.

Mobile access

Empowers caseworkers to spend more time in the field with children and families.

Data insights

Augment intelligence to support and enhance the way caseworkers and other professionals work.

Innovative Modular Solution

  • Intake module supports screening of referrals
  • Investigation module supports the investigation process
  • Case management module helps organize and manage case data
  • Collaboration module safely shares information across teams
  • Legal module manages court actions
  • Resource management module supports provider management

Security and privacy in the cloud

  • IBM enables companies to scale and adapt quickly to changing business needs without compromising security, privacy or risk levels when using IBM cloud offerings.

    Learn more about IBM Cloud security

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