Frequently asked questions

Get answers to the most commonly asked questions about this product.

The trial period is for 30 days, beginning from the time you complete registration. Trials cannot be extended.

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The trial includes the SQL Optimization add-on and the Text Analytics add-on, as well as all the features and functionality of SPSS Modeler Subscription.

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You can purchase the SPSS Modeler Subscription as a monthly or annual subscription and will be charged at the beginning of the monthly or annual billing period. You will be automatically billed on a periodic basis, according to the terms of your subscription.

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To cancel your subscription plan, log into your My IBM account. On the Products page, click the Manage button next to your SPSS Modeler Subscription listing. Next, click the Cancel plan link on the Overview page. You will be sent an email with the next termination date based on your purchase date.

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Our Modeler Subscription license is supported by Mac OS and Windows. For detailed system requirements, please visit the link below.

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If you already have a base subscription license, log into your My IBM account. Click Manage next to your SPSS Modeler Subscription listing. Under "Overview," find the "Upgrade or change plan" section and click Make changes. If your base plan has been canceled, no add-ons can be purchased.

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Log into your My IBM account. On the Products page, click "Manage" next to your SPSS Subscription listing, then click “Manage users," and “Add new user." Fill out the user name and IBM ID/email address. The new user will receive an email invitation to use the service.

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No, the free trial includes all add-on features. If you decide to purchase a base subscription, be sure to check which add-on is appropriate for your needs and include it in your purchase.

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We have our single-user desktop application license where you can choose from three editions: professional, premium and gold. Please contact an IBM sales representative for more information.

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SQL Optimization is available for $100 per user per month and text analytics is available for $200 per user per month. These add-ons can be added during purchase of the base edition or they can be added as a follow-on purchase. All add-ons are included in the free trial.

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Our gold edition offers both model management and version control. Please contact an IBM sales representative for more information.

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Please use the SPSS support site by following the link below. You can download the software, open and monitor support tickets, find an authorized IBM partner seller and more.

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Subscription can be used offline, but it requires authentication every two weeks. A working internet connection is required for this step.

SPSS Modeler Subscription is a new offering that does not use license keys. To utilize a license key, you will need to download and install the appropriately numbered software.

You do not need to reinstall as long as you use the same IBMID for both trial and purchase. Subscription will automatically convert from the trial to the purchased version.

From one to many. It is based on authorized users so it is not recommended for site-wide usage (e.g., thousands of users).

Yes. Log into your My IBM account. On the Products page, click the "Manage" button next to your SPSS Subscription listing. Click on “Product Support” from the left side menu to select a support option.

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Yes, indeed, we offer 12 months of technical support when you purchase professional, premium, or the gold edition.

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