What it can do for your business

IBM MobileFirst for iOS Offer and Sell gives field technicians the information they need to recommend additional products or services to customers at the conclusion of an installation or service event. The app enables technicians to professionally present eligible offers – whether standard or personalized by analytics – to customers who can authorize their acceptance on the spot. By providing technicians with the right tools and information, they can successfully close more add-on sales.

Recommend add-on products or services

Use analytics-driven offer recommendations such as Next Best Offer to enhance sales effectiveness for technicians who have direct, face-to-face contact with customers.

Drive revenue from add-on sales

Close more add-on product or service sales using analytics about the customer history, the current service call and social sentiment to help drive offer acceptance rates.

Enable on-going skills enhancement

Capture results of offer acceptances and satisfaction ratings, then correlate that information back to the service event for the on-going skills enhancement of each technician.

Take advantage of our great service plan

The MobileFirst for iOS service plan offers 24/7 phone support from Apple and next-business-day on-site service from IBM. Flexible procurement helps you go from purchase to deployment quickly.

Four good reasons to use Offer and Sell

  • Present better offers at the end of the service call
  • Use analytics to close more add-on product or service sales
  • Enable on-going skills enhancement for each technician
  • Take advantage of our great service plan