What it can do for your business

Telecom service delivery inefficiencies can drive up service times and costs. IBM MobileFirst for iOS Network Check enables field technicians to connect and test the service performance of communication lines more easily than ever before using mobile access to system test systems. Using the app, field technicians can monitor line speeds or request diagnostic tests from their mobile device to quickly rectify service quality issues in the field. Work order information can also be used to establish the service context as the app connects into the networks for testing.

Monitor service performance in the field

Gain a better understanding of service needs by capturing performance data and using cameras and video to document on-site conditions.

Test line performance from the job site

Access network-based testing tools to avoid manual communication line testing and speed service quality issue resolution.

Contextualize service connection testing

Use work order data to set the context for app connection testing and gain insight into next best actions, and preventive or predictive maintenance opportunities.

Take advantage of our great service plan

IBM and Apple have teamed up to provide you with the most comprehensive support available. The service plan includes 24/7 phone support from Apple and next-business-day on-site service from IBM.

Four good reasons to use Network Check

  • Understand on-site service needs more completely
  • Access network-based testing tools to resolve quality issues
  • Use work order data to set the context for app testing
  • Gain ongoing benefits with a great service plan