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Feature spotlights

Mobile app dashboard and analytics

Measure customer experience with powerful out-of-the-box reports and uncover abnormalities that are impacting your apps.

Struggle detection and interaction analytics

Understand why customers succeed or fail with struggle pattern identification and resolve issues with near real-time events and alerts.

Heatmaps, link, comparison and form analytics

Understand user behavior on your app by analyzing usability metrics, such as most common user interactions and dwell time on form fields.

Simple and intuitive user interface

Remove all the UI complications and gain rich insights on where and how your users are interacting. Pivot to dashboards and reports that allow you to make data-driven business decisions.

Session Timeline to view user sessions at a glance

View individual user interactions on a single page. Narrow down to pages and interactions to pinpoint where users are struggling.

Reports and alerts to notify you of issues in real-time

Get alerts if your users abandon the page due to poor mobile experiences. The app helps you prioritize issue resolution to increase and optimize the user experience before users abandon the page.

Technical details

Software requirements

One of the following browsers are required to use this product:

  • Google Chrome version 41 and later
  • Internet Explorer version 10 through 11
  • Mozilla Firefox version 36 and later

Hardware requirements

You must have the following to use this product:

  • A direct Internet connection
  • Workstation running a supported browser with a minimum of 1 GB RAM
  • Minimum screen resolution of 1024 x 768, with a recommended resolution of 1280 x 1024

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