Frequently asked questions

Get answers to the most commonly asked questions about this product.

Visit the Jazz.net site for a list of partners with Ready for IBM Rational validated integrations to Jazz-based products and cloud partners that host Jazz solutions.

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Yes, and by using this software in the cloud, you can reduce upfront capital costs and more easily scale up service with subscription-based services. It provides reliable and security-rich data center facilities that have built-in high availability, redundancy and failover supporting infrastructure.

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IBM provisions the infrastructure for the service, including network, hardware and software that is necessary to support IBM software products. IBM subscribes each professional tier environment to IBM Cloud Data Encryption Services to ensure encryption of data at rest and in flight.

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IBM Cloud offerings provide proactive customer communications about application changes, planned maintenance and outages. In addition, project entitlements are unlimited, meaning there is no limitation on the number of users that can be supported in the cloud environment.

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The customer gets dedicated LDAP to administer users. For large- and enterprise-tiered customers, they have an option to map their existing LDAP accounts to user logins for IBM solution tools by mapping the solution tool instances to the customer’s localized LDAP server.

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