Let’s put smart to work.™

Designed for leaders and change makers in government, IBM Think Gov is one-day, complimentary event featuring powerful keynote speakers, targeted breakout sessions, live demos and networking with industry experts.

Gain valuable perspectives and information on proven strategies and technologies that can help drive innovation and accelerate your organization’s digital transformation journey with topics that will cover:

  • Data & the Journey to AI: How can government organizations unlock the value of their data and accelerate their journey to AI?
  • Modernizing Government with Cloud: What are the key considerations and approaches for modernizing and building on the cloud -- and what are the pitfalls to avoid?
  • Innovations in Cybersecurity: How can government build more trust and resiliency in the face of evolving cyber threats?
  • Blockchain, SAP S4/HANA migration and more.

Get inspired. Sharpen your skills. Extend your professional network into one of the world's most celebrated communities of technologists and thought leaders by attending Think Gov 2019 in Ottawa on June 20th.

Seating will be limited. There is no cost to register.

Expand your skill set with inspiring sessions

Hear about the latest technology solutions and approaches for jump-starting innovation and charting a course for your department’s transformational goals.  

See technology in action

Get up close and personal by visiting our Solutions Showcase, featuring IBM Watson-powered AI demos, as well as IBM solutions and experts in the areas of cloud, data, security and blockchain.

Network with a purpose

Connect with other government colleagues from across the federal government of Canada, as well as like-minded peers from provincial and municipal organizations with digital transformation goals in mind. Meet and build relationships with IBM government expert thinkers from around the world.


8:30-9:15 am: Registration / Breakfast / Solutions Showcase open

Register and join us for breakfast and coffee while visiting our solutions showcase to see the latest IBM technologies in action.

9:15-10:30 am: Morning Main Tent Session

Opening Remarks: Dave McCann, Vice President and Partner, Canadian Public Sector, IBM Global Business Services

Keynote: Leveraging Digital Technologies to Transform Government, Richard Varos, Vice President, World Wide Government Industry, IBM

Solution Spotlight: Accelerating the Journey to AI, Greg Adams, Vice President, IBM Business Analytics

Moderated Panel Discussion: Digital Transformation in Service to the Citizen
Anik Dubreuil, Chief Executive Officer, Innovapost; Chief Information Technology Officer, Canada Post
Martin St Yves, CIO, and Assistant to the Chief Statistician, Statistics Canada
Louis-Paul Normand, Senior Assistant Deputy Minister at Shared Services Canada

10:30-11:00 am: Break / Solutions Showcase open

Meet and network with subject matter experts in cloud, AI, blockchain and more.

1. Lightship: Natural disaster management and recovery
2. Multi Cloud Management
3. Visual recognition & deep learning with Power AI
4. Put your cybersecurity decision-making skills to the test
5. Take the digital government transformation assessment
6. IT Modernization & Transformation: Ask me anything!
7. A day in the life of a contact centre agent

11:00-11:30 am: Breakout Sessions

Breakout Sessions: Choose from one of the following tracks.

Track 1: Delivering on the Promise of Workload Migration (WLM)
The Workload Migration (WLM) program is a significant transformational project for the Government of Canada, with a world-class scope.  WLM also presents federal departments with an opportunity to change the way their services are provided to both Canadians and internal stakeholders alike through the use of cloud technology and Canada's "Cloud First" approach.  This goes beyond simply "lifting and shifting" to a cloud but also using cloud-driven methods, including modern Dev/Ops practices and container strategies, to improve agility and lower costs.  Attend this session with speakers from both Shared Services Canada’s WLM program and IBM to discuss how you can take full advantage of the WLM opportunity.
· Don Bourgeois, Director, Transformation Enablement, Project Management and Delivery Branch - Shared Services Canada

Track 2: Creating the Cognitive Enterprise with IBM Intelligent Automation for ERP's
Automation will enable government organizations to reinvent how they do business. IBM has strengthened automation with the power of AI to create IBM Intelligent Automation which allows for the creation of a new collaborative workforce of humans and machines with the potential to transform all types of government processes. Integrating IBM Intelligent Automation to enterprise processes and systems, such as SAP, will enable government to transition to a cognitive enterprise with the power to boost productivity and results. Attend this session to learn firsthand how to embrace automation.
· Mitch Carkner, Global Business Services Lead Account Partner - Public Sector - IBM
· Caitlin Mouland, Business Development Manager - SAP Public Sector - IBM

11:45-12:15 pm: Breakout Sessions

Breakout Sessions: Choose from one of the following tracks.

Track 1: Thriving in a Hybrid and Multicloud World
As government organizations deploy more and more computing clusters, new challenges are introduced around the visibility, security, governance and level of automation they need to effectively manage all of their clouds. Attend this session to hear about the type of enhanced strategies and integrated capabilities that organizations need in order to deploy the “right” workload to the “right” cloud, at the right time —without ignoring the rest of the enterprise.
Speaker: Labros Kisouras, Global Vice President, IBM Cloud Private Sales

Track 2: Blockchain: Not Just a Buzzword in Government
Blockchain technology is disrupting many industries with the potential to also benefit government in many ways from improving operational agility, to building more trust and ensuring better transparency. Attend this session to learn what blockchain technology is and how it is being used to disrupt traditional business and operating models including a discussion on some common blockchain use cases in the public sector. Explore how to determine whether blockchain is right for your organization with some suggested steps for potentially getting started.  
Speaker: Melanie Gilbert, Business Development Executive, IBM Services

12:15-1:15 pm: Lunch / Solutions Showcase open

Enjoy lunch on the OAG terrace. Meet and network with subject matter experts in cloud, AI, blockchain and more.

1:15-1:45 pm: Breakout Sessions

Breakout Sessions: Choose from one of the following tracks.

Track 1: AI is Shaping the Future of Customer Service and the Call Center: Are you ready?
Dramatically enhance customer satisfaction and empower agents, all while reducing support costs by integrating AI virtual assistants, live agents and customer data into a single intelligent platform. IBM clients have found that they can service significant portions of client inquiries through AI, freeing their agents for more complex case management.  This session will show you how you can enable AI through your call centers to improve service.
Rob Dunlap,  Practice Lead, Watson AI, IBM
Kristina Owsiany, Senior Cognitive Consultant, IBM

Track 2: Journey to Cloud: The Case for Modernization

Government organizations run on many legacy applications that have complex interdependencies, inflexible architectures, redundancy, and out-of-date technology. All of which can make moving them to the cloud a very complicated process—unless they are modernized first. Attend this session to hear how you can modernize your existing applications with a set of capabilities that will help ease their move to the cloud without having to rewrite your entire estate. See how you can free up your development teams to more quickly deliver on the full promise of cloud by better aligning your business and operational needs with your IT.
Gladwin Rao, Practice Leader - Multi & Hybrid Cloud Architecture, IBM Canada
Rob Peeren, Consulting IT Specialist - Hybrid Cloud, IBM Canada

2:00-2:30 pm: Breakout Sessions

Breakout Sessions: Choose from one of the following tracks.

Track 1: The Garage: An approach to envision & creating solutions
In the Garage, you work side by side with experts to create minimum viable solutions in days and scale them in weeks.  Experiment with emerging technologies and quickly learn from failures. We work hand in hand to help you learn, acquire new skills and adapt to a new way of working to fuel real talent transformation. Using the Garage, we are co-innovating, co-creating and co-developing processes, organization and technology - All focused on the real outcomes your stakeholders are looking for.
Thozamile Javu, Innovation Garage Leader - IBM


Track 2: How a Strong Security Strategy Can Enable Digital Transformation
With citizen expectations rising around new digital service delivery models, the volume of user identities and related government data is growing exponentially, as is the risk around the number of integrated services that both public and private sector organizations must offer in secure and seamless ways. Join this session to hear how an integrated and well-orchestrated cyber security strategy, underpinned by the right technology, is vital to enabling effective and responsible digital transformation to better serve Canadians.
Ray Boisvert, Associate Partner - IBM Security Services
Greg Porpora, Distinguish Engineer (Cyber & AI) - IBM Global Centre of Competency

2:40-3:15 pm: Closing Keynote

From brilliant idea to delightful experience in 100 days.
Join this fun and interactive session to learn how government can create innovative digital experiences at startup speed and agility that scale enterprise-wide?
1. Learn how to envision digital experiences in a matter of hours, build solutions in days, and scale nationally in weeks.
2. Build a framework for incorporating user research and feedback in real time.
3. Gain deeper understanding of how to leverage AI capabilities in your digital solutions.
Stephen Greene, Associate Partner, IBM iX

3:15-5:00 pm: Networking Reception / Solutions Showcase open

Join us for our closing reception on the OAG Terrace.

Additional details coming soon. Final topics and speakers subject to change. 

Featured speakers

Anik Dubreuil

Anik Dubreuil, Chief Executive Officer, Innovapost; Chief Information Technology Officer, Canada Post
Anik is an accomplished IT executive with broad industry experience. She joined Canada Post from Lorange Leclair & Compagnie, a strategic consulting company in IT management, partnership development and program management for business and IT transformations, where she was co-owner and senior partner. Prior to Lorange Leclair, Anik held significant IT leadership roles with National Bank Financial, SunGard Data Systems and the Department of National Defence. Anik is bilingual and holds a Bachelor of Science from the Université du Québec à Rimouski and an Executive MBA from the Université du Québec à Montréal.

Richard Varos

Rich Varos , Vice President, World Wide Government Industry, IBM
Rich Varos and his IBM’s industry solutions team understand how technology can address the complex array of issues that government clients face.  Rich works closely with government leaders across the world to help leverage IBM’s advanced capabilities (such as cognitive, advanced analytics and cloud)  to address emergent challenges, meet citizen demands and ensure ongoing economic growth.

Dave McCann

Dave McCann, Vice President and Partner, Canadian Public Sector, IBM Global Business Services
Responsible for IBM's Global Business Services Public Sector consulting business across Canada, Dave McCann leads a team of professionals who work directly with clients across the Federal Government, Provinces and Territories, as well as Municipalities to help them succeed in their digital transformation goals. Dave has held a number of senior positions inside of IBM Global Business Services. In 2012, he was instrumental in establishing IBM's Services Centre: Nova Scotia, growing it from just a handful of employees to a staff of more than 600 who work with clients across Canada.

Greg Adams, Vice President, IBM Business Analytics
Based in Ottawa, Greg Adams is Vice President and leader of IBM’s global Business Analytics organization, a division of IBM Hybrid Cloud. Greg is also an IBM Distinguished Engineer, a member of the IBM Academy of Technology and a recipient of the IBM Academy Presidents Award. A frequent industry speaker, he has received numerous technical and corporate recognition awards for his work.

Breakout session speakers

Melanie Gilbert

Melanie Gilbert, Business Development Executive, IBM Services

Ray Boisvert

Ray Boisvert, Associate Partner, IBM Security Services

Mike Edwards, North America Practice Leader, IBM Z-as-a-Service

Labros Kisouras

Labros Kisouras, Global Vice President of IBM Cloud Private Sales  

Don Bourgeois

Don Bourgeois, Director, Transformation Enablement, Shared Services Canada

Mitchell Carkner

Mitchell Carkner, Lead Account Partner - Public Sector, Global Business Services, IBM

Caitlin Mouland

Caitlin Mouland, Business Development Manager - SAP Public Sector, Global Business Services, IBM

Gladwin Rao

Gladwin Rao, Practice Leader - Multi & Hybrid Cloud Architecture, IBM


The Ottawa Art Gallery
50 Mackenzie King Bridge
Ottawa, ON, Canada

The Ottawa Art Gallery is Ottawa’s recently renovated municipal art gallery and a modern cultural meeting space in downtown Ottawa, Ontario. It houses a permanent collection of over one-thousand works, including the Firestone Collection of Canadian Art.

Assessment tool

Are you ready to address citizens' ever changing needs?

Using the IBM Digital Transformation Maturity model, benchmark yourself by rating the level of importance of each driver of digital transformation as it relates to your organization.

Please take this 3 minute evaluation to understand where you are in the digital journey.

Event contact

For event inquiries, please contact:
Kristina Ejem, Events Marketing Manager, IBM Canada
E-mail: kristina.ejem@ibm.com