Industries
Insurance Financial markets Legal and contract management Banking Maintenance and engineering Life sciences Healthcare and public sector Sports and entertainment
Overview
Empower employees to make the right decisions faster
Artificial intelligence (AI) for document insights helps legal professionals, such as clerks, attorneys and controls specialists make the right business decisions faster across practice areas. By revealing meaningful insights from large volumes of documents and public data, law firms can automate search and augment employee decision-making for a better customer experience.
Benefits
Saves knowledge worker time
50%
Reduction in time spent by knowledge workers who dedicate 20% of their time to text analysis and search tasks.¹
Delivers rapid ROI
383%
Potential return on IBM Watson Discovery IT investment over 13 months.¹
Generates revenue and profit
USD 6.1M
In possible benefits generated over three years by taking advantage of efficiency gains when using IBM Watson Discovery.¹
What's your potential ROI?
IBM Watson® NLP solutions can help improve productivity and lower costs of previous tools
Use cases
Legal research

Extract relevant information
Clerks, paralegals and attorneys can use AI solutions to streamline research and document review by extracting relevant information from sources to augment decision-making. With automated reference recommendations, spend more time digesting key points applicable to a given case.
Contract lifecycle management

Maintain contracts more efficiently
With AI technology, employees can spend more proactively preventing contract delays, mitigating risks and refining negotiation points, and less time on conducting contract analysis, drafting arguments or looking for renewal opportunities.
Client Service

Streamline the customer experience
With AI technology, legal professionals can spend more time solving customer problems and less time looking for information to inform their next actions. Administrative specialists can access more effective answers to common questions in near-real time for faster problem resolution and improved customer satisfaction.
Client stories
LegalMation
Saving time and resources
By creating an AI solution to analyze complaints and create early-phase response drafts, LegalMation saw potential to help legal organizations save time, reduce costs and shift limited resources to focus on higher-value tasks like litigation strategy. Moving workload to the LegalMation application is estimated to reduce costs for users by approximately 80%.
QNC GmbH
Streamlining client communications
Using IBM Watson AI tools, QNC lawyers can now match client questions against the Prime Legal database of 180,000 previously-answered questions, and typically respond to client inquiries in less than an hour.
Featured offering
IBM Watson® Discovery
Find answers and trends in your documents. Watson Discovery can learn the language of your industry, no data science expertise required.

Get started
See IBM Watson Discovery's AI capabilities in action and create your own AI application.
Footnotes
¹ The Total Economic Impact™ Of IBM Watson Natural Language Processing (NLP) Solutions (PDF, 1 MB) Forrester TEI, February 2021