IBM Digital Health Pass, part of Watson Works, will integrate with Salesforce to help verify vaccine and health status.

Turn reliable into resilient and transform your business

With digitization and automation, you can ensure the reliability of critical assets, create operations that can adapt to anything, and build supply chains that can withstand disruption. With AI, IoT and reliable weather data, connected operations allow you to see how assets perform in real time and manage them from any location, proactively optimize your supply chain and ultimately reduce operating costs.

Explore our industry offerings below and discover how you can achieve up to 40% reduction in asset maintenance costs¹, a 20% reduction in buildings operations costs² and up to a 30% improvement in yield³ at enterprise scale.

Improve operational performance, protect critical infrastructure and increase adaptability


Ensure efficient, reliable and sustainable equipment operations.
Maintain equipment, avoid downtime, reduce costs and improve reliability.

Supply Chain

Act with speed and confidence to mitigate disruptions, scale to meet new demand as customer needs change, and build resilient supply chains that increase sales and reduce costs.


Implement secure, AI-powered, connected manufacturing across the value chain, while employing the power of edge to optimize operations through predictive and prescriptive analytics.


Improve space utilization, reduce costs, and ensure occupant health and safety through intelligent real estate and facilities management.


Streamline product development through engineering operations.
Gain oversight across the product lifecycle, collaborate across dispersed teams and infuse AI into product development.

Resiliency defines operational excellence

How are you defining success for your organization? In a world of disruptions, more resilient operations are key. Read the new industry spotlight from global market intelligence firm IDC.

Insights for your industry

Oil and gas

Ensure efficient and reliable equipment operations

Adaptability, differentiation, sustainability and worker safety can all benefit from AI, IoT data and edge computing. Learn the strategies that this asset- and people-intensive industry can use to adapt to changing circumstances, including maximizing operational efficiencies and controlling costs.


Supporting critical government agencies with intelligence, insights and expertise

Under any circumstances, agencies always need to find ways to do more with less, and do it better. In the midst of disruption, AI-based real estate and facilities management solutions can help agencies monitor occupancy and deliver services for enhanced occupant well-being.


Improve product quality and yield with adaptable manufacturing operations

Modern manufacturing relies heavily on data. Discover how AI and machine learning help you visualize the data that matters more, and provides operators with a way to more intelligently address asset maintenance and operations.


Energy and utilities

Create resilient business operations with AI and expertise

New technologies can significantly increase operational efficiency. Learn how companies can take preventative, predictive and prescriptive actions to help maintain equipment, optimize performance and avoid downtime.



Transform your product development

Engineering vehicles with an ever-growing list of advanced driver-assistance systems (ADAS) is challenging. Learn how to gain oversight across the product lifecycle by connecting assets, engineering and supply chain operations.



Drive resiliency and reliability through smarter supply chain operations

Getting your customers what they need has never been more challenging. Ensure your retail supply chain is ready to adapt when facing disruptions and scale to meet new demand as customer needs change.

Business operations client success stories


Oncor’s operations director discusses the value of predictive maintenance to reduce the volume and impact of energy outages.

Mercedes-Benz Cars

Mercedes-Benz Cars discusses embracing digital and operational transformation in engineering.


When it came time for an operations makeover, L'Oréal chose IBM.


See how Sandvik puts IoT data to work for the manufacturing industry — even thousands of feet below the surface.

JOANN Stores

JOANN Stores quickly pivots its supply chain to handle skyrocketing online orders during COVID-19.


  1. An executive’s guide to the Internet of Things
  2. Getting Value from the Digitization of Facilities Management Services
  3. IBM Global Business Services®, based on prior IBM engagements. We cannot guarantee similar results for other clients.