Announcing Cisco integration to scale quickly and get faster, more accurate occupancy insights to reimagine and streamline connected spaces

What is space management software?

In today’s dynamic environment, organizations need real-time occupancy information to know how and when space is being used, and by whom. A comprehensive, centralized system enables you to make the most cost-effective decisions.

Improved decision-making at scale

Eliminate data silos when it’s time for strategic space-planning decisions. With IoT data and AI, recognize trends and anomalies, and understand true usage.

Understand occupancy in real time

Do you need to make decisions quickly? With data and a clear view into how much of your space is occupied at any given time, you can make critical choices around consolidation or expansion.

Improve occupant well-being

Understand who is using your facilities and when. Maintain the right environment, implement the appropriate Business Continuity Protocols and deliver the services and spaces your users need.

A faster start to occupancy insights

Concerned about cost? You may be able to use the systems you already have in place, such as Wi-Fi or badge data, to quickly capture occupancy information and lower the barrier to entry.

Know how much space is being used

modern buildings

With office space management software, you can use business logic to classify each building, floor and organization. Discover which spaces are over-allocated, optimal, under-allocated or over-capacity. Then use these insights to make better decisions about the utilization of your spaces.

Take advantage of occupancy insights

An occupancy planning solution lets you understand how people occupy your space at different times. You can compare actual occupancy to space assigned, calculate occupancy at the floor level for every building, and then aggregate it at the enterprise level for ease of analysis. 

Office environment with coworkers talking

Make better space decisions

As buildings become more connected, the volume of data they produce grows, too. Use your existing wireless network and an AI-driven platform to gain faster insights into your occupancy data — and improve decisions about the way you use your space.

Product behind this solution


Deliver insights based on IoT data and building management systems for your enterprise. Analyze the behavior of people and things to identify space utilization and improve operations over time.

Other solutions of interest

Get answers to frequently asked questions about office space management software

What is office space management and why is it necessary?

Space management is the management of an organization’s physical spaces. It is an important part of facilities management.

Space management is necessary for the effective use of resources, the ability to respond quickly to changing business space needs such as expansion and shrinkage, and to facilitate employee productivity.

The four crucial components to space management planning are:

  • Insight data
  • Real-time records
  • Space utilization and optimization
  • Reducing costs

What is the difference between space planning and space management?

Space planning is the process of determining how physical spaces will be used and organizing furniture and technology in those spaces to effectively accommodate and support various employee activities and office functions. It is one part of space management, which encompasses planning, tracking, control and supervision of the physical spaces of an enterprise.

What is the relationship between the internet of things (IoT) and office space management?

Data must be collected and analyzed to provide key insights. A critical portion of this data is collected with IoT sensors placed in strategic locations throughout a building. For example, footfall counters, infrared sensors and badge data may be integrated into the building to provide information on where people are at certain times of the day and which spaces are high-traffic areas. 

How does office space management software help me understand occupancy?

Space management software tracks metrics like occupancy, space utilization and foot traffic to understand where there are inefficiencies and opportunities in a facility. These solutions aggregate inputs from infrared and camera-based sensors, foot traffic, badge and Wi-Fi data, and inputs collected from integrated workplace management systems (IWMS). This helps you understand occupancy rate (actual vs. planned occupancy) and occupancy status (Is your space allocated correctly?) in real time. 

Who benefits from office space management software?

An effective space management solution can positively impact the business and the occupants within the building. Tracking office space utilization is one of the most important responsibilities of real estate leaders, and it has a real impact on the bottom line. Facility managers can cut costs by consolidating unused spaces or creating an optimal space plan. 
The HR department can benefit from an employee recruitment perspective — touting the benefits of an optimal workplace environment. Employees benefit from having the right type of workspace when they need it, in the form of collaborative spaces, hotspots or conference rooms of the appropriate sizes. 

How does space planning and management help optimize facility management?

Both space planning and management deliver useful, integrated and smart services that help boost employee productivity, better manage costs and reduce the environmental impact of a building over its lifecycle — all of which are vital to facility management. The most intelligent smart buildings use space planning and management software that relies on an interconnected platform of Internet of Things (IoT), artificial intelligence (AI), machine learning and analytics technologies to provide solutions that turn previously siloed systems and processes into an integrated workplace management and operations framework. Ultimately, this framework empowers both managers and occupants through visibility, real-time data exchange, actionable insights and system interoperability.

How does office space management and planning drive employee productivity?

Integrated workplace and well-being management solutions are designed to help drive employee productivity, performance and longevity. By harnessing an IWMS, such as IBM TRIRIGA, building operators have access to insights and information that drive more strategic, employee-focused decisions, such as “Do I have the right types of space for my occupants?” and “What services should I provide to retain talent?”  
An employee-focused smart building is designed to make employees happier, but workers aren’t the only ones who benefit. Employers gain, too, from a better workplace, with real productivity boosts. For example, research shows that companies that rank high in employee engagement experience 21% more productivity. These same smart buildings can also act as a differentiator when seeking new talent. 

What solutions does IBM provide for office space management and planning?

IBM TRIRIGA Buildings Insights integrates with IBM TRIRIGA and uses IoT data to provide a more complete understanding of occupancy and usage across an entire real estate portfolio. With TRIRIGA Building Insights, data silos become a thing of the past, enabling space planners to validate expansion, consolidation and move plans, and to drive the right mix of space. This ensures every square inch of space is optimized. 

How can I speak to an office space management and planning expert?